Darwin Comia Email & Phone Number

Geneva, Switzerland

PUBLICATION / WEBSITE MANAGEMENT: Publication Focal Point of the Unit and Website Focal Point of the Department. Maintain and update the SIMH and Mental Health & Substance Use website. Create, publish, monitor and update the website content, maintaining accuracy, timeliness, and appropriateness of information and internal and external web links. INFORMATION MANAGEMENT: Maintain and Manage the Unit's Storage system. Continually review the storage system to ensure information is up to date effectively and efficiently used. HUMAN RESOURCES: Ensure the timely appointment/renewal of contracts, initiating requests for temporary and fixed-term staff in the HR Action Plan. PROCUREMENT: Initiate, through the Oracle/GSM procurement module, contracts for consultants, Agreements for Performance of Work(APW), and other contract modalities. Monitor and record the receipt of deliverables and initiate and monitor payments as needed. Initiate, through the Oracle/GSM procurement module, requisitions for goods procurement and monitor and record the receipt of deliverables.

Geneva, Switzerland

Provide finance and administrative assistant to the Department of Noncommunicable Diseases (NCD). Assist in the monitoring and progress review of projects and tasks in the GSM/Oracle work plan. Collaborate with the team members by providing information on project and task budget ceilings, award budgets, expenditures, and funds available, as required. Assists in monitoring the timely submission of progress technical and financial reports as per donor agreement. Assists in the follow-up on financial, budgetary, and any outstanding issues concerning the team/department, including ensuring timely processing of committal documents. Assists in extracting data to be used in the preparation of financial reports to donors.Using GSM, prepare travel requests for official WHO travel. Make flight and hotel reservations, prepare travel files, and deal with other related matters as requested or on my own initiative. Initiate, through Oracle/GSM procurement module, contracts for consultants, Agreements for Performance of Work (APW), and other contract modalities. Monitor and record receipt of deliverables and initiate and monitor payments as needed. Initiate, through Oracle/GSM procurement module, requisitions for goods procurement, and monitor and receipt of deliverables. Perform other related duties as required or instructed.

Geneva

Provide administrative support to staff members within the GOARN unit under the Department ofEmergency Operations for the organization. Support in organizing virtual and in-person meetings whichinclude tasks of preparing and sending invitation letters to Temporary advisers, Partners, consultants,and other participants. Process travel requests with itineraries arranged with the travel agency. Submittravel claims for staff and participants as requested. Create the meeting in INDICO to provide visasupport letters, and registration confirmation and for participants to access WHO premises. Prepare andFinalize the lists of participants and nameplates as requested; Provided physical/remote support to theteam in organizing the Unit’s official meetings, departmental meetings, and workshops, including theset-up of the meeting room, and connection details.Support for the GOARN Weekly Coordination Operations calls on acute and protracted outbreaks andemergencies. Coordinate with technical/ team leads across the emergency program to ensure relevantoperational updates on outbreaks and humanitarian response. It involves over 100 participants (including WHO/HQ, RO, WCO; UN agencies and international organizations, SCOM, technical partnersand public health agencies, and academic institutions).Initiate through Oracle/GSM procurement module, requisitions for goods, Agreements for Performanceof Work (APW), and General External Services (GES) with supporting documents such as adjudicationreport and terms of reference circulated in eWorkflow.

Geneva, Switzerland

Support and monitor conferences and events conducted in hybrid mode (mix of presential and virtual attendees) in rooms.Promptly provide access rights to moderators and captioners in conference meetings and events.Promptly identify and troubleshoot technical issues and escalate any issue to a higher level if needed as per the standard operating procedures.Create technician's daily plans for meeting support, including shift rotation schedule; and generate Zoom links for all meeting requests to update the RSI weekly meeting planner.

Geneva Area, Switzerland

Desktop Administration and Configuration:Deploy desktop and laptop images for standard configurations of computing environments.Assist in monitoring personal computers running the UN software delivery system to ensure that software distributions are being delivered correctly.Assist in performing software distribution updates, scripting, testing and support.Perform research into new versions of centrally supported software; conducts beta testing, production roll-out and post-production support.Maintain and update technical documentation for desktop management software.Service Installation and Support:Receive and log problem calls or service requests in the automated tracking system with minimum delay.Attempt to resolve as many problems calls or service requests on initial contact.Perform tasks related to scheduled service requests, including equipment replacement, equipment installation/de-installation, software installation, LAN connection, returns to stock, site surveys, etc.Diagnose and resolve any hardware, software, or connectivity problem with minimum delay.Provide basic training to end-users on the use of standard systems and applications;Draft end-user and/or technical documentation;Log all actions in the automated tracking system, including site survey information, stepstaken to resolve problem or to complete task, problems encountered, current status, etc.Act as problem escalation point for technical staff at lower levels;Escalate problems/tasks to the appropriate parties in accordance with established procedure;Detect problem patterns and recommend solutions.Provide technical advice to clients when necessary.Keep abreast of developments in technology both in the UN and in the industry in general;Provide guidance and training to new/junior staff.

Geneva Area, Switzerland

Support in Win 7 MigrationSupport in Lotus Notes (incident or request) Receive and log requests for computer assistance thru screening tel calls and emailsMonitor and process all registered calls thru Service deskAttend service calls related software installationAttend service calls related internal meeting support (connection of IT eqt)Assist NatCom new users to get Intranet access details or resend password to the existing users upon requestAssist in IT eqt inventory management thru verification and checking of IT eqt locationAssist in monthly IT eqt stock check and arrangement of stock room