Darwin Cruz Email & Phone Number

Middlesex, Nj, Us

Middlesex, Nj, Us

Coraopolis, Pa, Us

Ensure the operations departments/teams meet all company operational standardsHold associates accountable for meeting established operational guidelines, brand standards, customer service expectations, and company policiesDrive customer experience through front end interactionsManage associate performance matters, including appraisals, promotion recommendations, and disciplineExecute back office procedures including pre-/post-employment and active employment processesReview front end candidate applications, interview, hire and on-board/train hourly associates for the Operations teams/departmentsDrive shrink results through compliance to all guidelines involved with safety, loss prevention, and cash-handling procedures; may serve as store 'Shrink Coach'Manager of People Responsibilities:Select, on-board, empower, and develop a highly effective team of individualsDefine a clear vision and strategy in order to communicate expectationsDemonstrate a flexible leadership style to foster team member engagement including recognitionHold all team members accountable to drive results by being available, removing barriers and obstacles, facilitating change, and providing coaching/feedback related to performanceIncorporate your customer's perspective when defining success

Seattle, Wa, Us

Area Managers are responsible for all budgetary, people development and operations objectives for one functional area of our Fulfillment Center (Inbound or Outbound). Additional responsibilities include managing and leading a team of Process Assistants, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center.Drives creation of staffing plans, schedules, quality initiatives, process change initiatives, and other Change/Six Sigma initiatives to enable their Functional Area and ultimately the FC to meet and exceed Business Plan.Sets / clarifies requirements and expectations for Process Assistants.Measures performance, provides feedback, and holds Process Assistants accountable for their performance and the performance of their functions.Leverages the Area Managers and Process Assistants by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.Works closely with support staff (HR Manager, Financial Manager, Facilities Manager, S&LP Manager, and Other Ops. Managers, IT Manager) to build and secure support and resources for projects and initiatives in his/her area, as well as providing needed support and resources for other staff initiatives.Able to address operational and personnel issues affecting functional area.Surface issues with potential to affect multiple functional areas, along with ideas for solutions, to Ops, General Manager and / or HR.

Hoffman Estates, Us

Responsible for improving customer satisfaction and meeting monthly sales goals. Communicating and leading store staff to accomplish organizational goals and local initiatives.- Motivate sales team to meet sales goals by training and mentoring staff.- Create business strategies to attract new customers, expand store traffic and enhance profitability.- Hire, train, and oversee new staff.- Ensure store compliance with health and safety regulations.- Work with all stores within the NY/NJ (15 stores) market to accomplish district initiatives.- Travel between 5 main locations to assist Store Managers with district initiatives• Woodbridge NJ• New Brunswick NJ• Poughkeepsie NY• Brooklyn NY• Rockaway NJ- Undertake district administration duties such as inactive inventory management, merchandising and compliance.

Chicago, Il, Us

- Execute weekly processes as outlined by corporate guidelines,- Maintain customer satisfaction as top priority while supervising 150 employees.- Develop management team by appropriate performance measure of internal metrics.- Drive entrepreneurial spirit on leadership team by supporting local initiatives within the store level as well as partner with local organizations such as Chamber of CommerceKey Achievements- Completed store remodel, store reduced its size from 242,000 sq. ft. to 116,000sq. ft. - Reduced inefficiencies and helped drive an improvement in EBITDA of over $500,000.

Chicago,, Il, Us

Structure weekly processes for management staff developing and prioritizing plans with timely follow up. Develop managers’ analytical skills and performance measured by appropriate reports, dashboards and metrics. Focus store efforts on customer service and sales growth as well as proper training and development of the store team, creating a winning culture that resonates among employees.

Chicago, Il, Us

Responsible for Providing disciplined leadership including setting clear expectations and holding the team and self, accountable for results. Inspect execution of client’s merchandising and operating plans. Personally support, coach and develop team members, creating an environment where employees can be successful. Lead and monitor store level margin. Act as the eyes and ears of the corporation – provide corporate partners with fact-based, real time feedback on the product life cycle including assortment, pricing, inventory flow, marketing support, transition/exit strategies, etc

Chicago,, Il, Us

Provided disciplined leadership including setting clear expectations and holding the team and self accountable for results.Inspected execution of clients’ merchandising and operating plans.Personally supported, coached and developed team members across all brand departments by creating an environment where our associates can be successful.Rigorously inspected compliance with our operating model for consistency around operations processes and procedures. Lead and monitored store level margin drivers, e.g., solution selling, accessory attachment rate, inactive inventory, price change execution.Provided Store Manager with fact based, real time feedback on the product life cycle including assortment, pricing, inventory flow, marketing support, transition/exit strategies, etc. in order to highlight opportunities for clients.

Chicago, Il, Us

Responsible to lead the consultative team, setting clear expectations and holding individuals accountable for performance. Work to improve customer experience throughout the store and ensure services provided at customers home meet expectations. Personally, coach and role-play with associates who require individual attention. Executing and supporting company’s initiatives and programs delivering results above expectation.

Dodgeville, Wi, Us

Responsible to generate sales through customer and employee engagement. Coach consultants to deliver high levels of customer service and drive sales. Work as a member of the store management team to lead a positive customer and employee culture and assist driving operational activities that generate sales.

Edison, Nj, Us

Peer Mentors are outstanding second year students who act as helper/guides to incoming freshmen and students who are in need of academic assistance. Peer Mentors not only provide tutoring but also assist students to successfully make the transition from high school or the workplace to college. Peer Mentors must maintain a minimum cumulative grade point average of 3.0.

Associate'S Degree, Business Administration And Management, General

Bachelor'S Degree, Business Administration And Management, General