Support an expansion of internal networks and systemsManage IT hardware including but not limited to servers, switches, firewalls, routers, and Wi-Fi access pointsMaintain IT documentation and drawings. Ensure network connectivity, and manage backups

Managing Domain Controller (creating users, groups, and computers and adding appropriate account rights)Overseeing Hikvision Cameras and resolving any issuesTroubleshooting networking, computers, laptops, switches, routers, and other servers issuesEnsuring the security of the devices, including updating and patching known vulnerabilitiesResponsible for documenting the configuration of the systemProviding technical support to employeesAnalyzing system logs and identifying potential issues with computer systems.

● Supporting and enabling the implementation of security programs and controls● Advising on the risk implications of architecture and design decisions● Assisting with the design and validation of risk reduction efforts● Assisted with SaaS and PRIA assessments for a new software request, ensuring a safe environment● Created security assessment, considering the risk of instituting a new application and what securities it may already include

-Managed virtual environment on ESXI, VMware, vSphere, vCenter, Hyper-V -Built Intrusion Detection System using Splunk, Security Onion, Kibana, and OSSEC agents -Created multiple VA scanning solutions including Nessus, OpenVAS, Qualys, Rapid 7 -Configured Cisco devices: Router, Switch, Palo Alto firewall, and pfSense firewall -Created multiple virtual appliances (OVA’s) using VMware tools -Set up and manage FTP server, backups and folder redirection using QNAP devices -Installed NTP/DNS/DHCP services on Windows and Linux (Centos, Ubuntu)

-Aided over 300 students with questions regarding payments and organizing payment plans-Worked at the front desk providing customer-facing services to ensure a pleasant experience for them-Organized a list of tax requirements, ensuring that students are able to correctly report tax-deductible expenses

-Managed logs using tools like Security Onion and Splunk to identify and resolve weak areas of security-Secured computers in a Techlab using programs such as HIDS and NIDS to oversee 10 computers and overall network-Identified and prevented further infiltration for over 30 attacks in Phases 1 and 2 of the Cyber Kill Chain

-Maintained 15 computers, ensuring that they were free from malware and functioning properly-Provided technical support to customers to enable their unencumbered use of the technology-Acted as a liaison between management and customers to ensure that customer needs were met

-Repaired over 30 computers to ensure streamlined performance-Implemented both software and hardware knowledge to address every-day problems-Worked over 20 hours a week to ensure quality upkeep