As a proactive Executive Assistant, I played a pivotal role in the success of creative content and production of projects in direct collaboration with the President. • Served as a representative between creative, development, and production staff and external networks, facilitating communication channels and ensuring a cohesive workflow. • Conducted comprehensive research and meticulously organized materials for high-profile projects, such as Hulu’s “Drive with Swizz Beatz” and Bravo’s “Below Deck” franchise, ensuring their overall success by maintaining accuracy, relevance, and alignment with creative and strategic objectives.• Proactively scheduled and managed pitch meetings with Disney, Roku, Peacock, etc., demonstrating practical marketing skills, securing valuable partnerships, and fostering positive relationships with network representatives, increasing collaboration and business development opportunities. • Applied creative skills in editing series sizzles, enhancing the overall appeal and marketability of the “Time of Essence” docuseries during the pitch and development stages.

Provided the highest level of support for music executives and the Business and Legal team. Responsible for executing various administrative tasks, including managing all correspondence, scheduling meetings, conferences, and teleconferences on digital and master calendars, tracking company deals, productivity reports for label ventures, recording agreements, label distribution, merchandise, vendors, and brand partners on multi-system programs. • Produced compelling visual presentation decks and concise one-sheets for the executive leadership team, effectively conveying complex information and facilitating informed decision-making. • Orchestrated meeting preparation, coordinating agendas, talking points, data specs, and bios, ensuring seamless and productive executive engagements. • Demonstrated adept time and office management in a dynamic environment, anticipating executive needs. Streamlined administrative processes, including ordering supplies, coordinating travel, managing expense reports, and fulfilling personalized requests promptly. • Successfully planned and executed department events, holiday parties, retreats, and new hire training, fostering a positive and inclusive work culture. • Maintained strict confidentiality in managing physical and network-based files, ensuring the secure handling of sensitive information for internal and external stakeholders.

Developed operating procedures and office management support for attorneys and staff by planning, directing, and coordinating administrative functions such as drafting and routing legal documentation in a high-volume law office.• Managed internal legal team processes, specializing in contract administration and document management systems, ensuring compliance with legal protocols. • I implemented strategic procedures to enhance office efficiency, focusing on client satisfaction and optimizing office communications. My commitment to streamlined operations positively impacted client interactions and overall office productivity. • Exercised meticulous oversight of financial decisions by developing and monitoring monthly budgets, expense reports, and accounting processes. Skillfully tracked and analyzed incoming client sales, projections, and accruals to contribute to business profitability. • Provided direct support to attorneys and other office members, leveraging leadership skills to lead professional and technical development training sessions, emphasizing adherence to client confidentiality and customer confidence policies.

The welcoming face of the Oncology unit providing high quality, meaningful, and impactful hospitality to patients, families, and guests through effective communication, compassion, and empathy to ensure a positive patient experience. • Scheduled chemotherapy and radiation treatments. Conducted patient interviews to verify demographic information, evaluated financial data, and accurately posted co-payments into the PRMS database, ensuring precise chart documentation. • Expertly triaged inbound chat support calls and email inquiries, providing prompt and accurate assistance to patients in understanding health insurance processes and policies. • Consistently surpassed departmental expectations by achieving an outstanding average of 98% CSAT (customer satisfaction) goal each quarter, maintaining a consistently high customer satisfaction survey rating of 97%, delivering exceptional service, and exceeding customer expectations.