Darwin Leow Email & Phone Number

Singapore

Singapore

NAVBLUE is a leading services company, wholly owned by Airbus, dedicated to Flight Operations & Air Traffic Management solutions and services for airlines, airports, and Air Navigation Service Providers (ANSPs). We combine aircraft manufacturer expertise, flight operations know-how and agile development to enhance operational efficiency, optimize resources.

Singapore

Led a team of 4 in managing electronics official stores on Shopee Singapore, under the Service by Shopee (SBS) retail business division.SBS provides a full suite of e-commerce solutions to brands who wish to have their presence on Shopee. This includes inventory planning & purchasing, shop management, warehousing, order fulfilment, customer services. Brand.

Singapore

• Shopee is the leading e-commerce platform in Southeast Asia and Taiwan. It is a platform tailored for the region, providing customers with an easy, secure and fast online shopping experience through strong payment and.
• Served as the Account Manager for more than 15 official brands and marketplace merchants within the Electronics category, with the aim of growing their Gross Merchandise Value (GMV) and brand presence on the platform.
• Mechant portfolio includes Seagate, MSI, Epson and major retailers (ATRIX / DynaCore / BizGram) etc.
• Strategized and executed activities to drive the growth for the category, resulted in a Cumulative Monthly Growth Rate of 22% for the year of 2020, YoY 11x growth in GMV during 2020 9.9 Super Shopping Day Sale and YoY.
• Negotiate to cross-sell / up-sell of paid programme to brands and marketplace merchants, with the aim of increasing exposure and GMV while growing the revenue for the platform
• Regular alignment with Category Lead to set KPIs and targets on a monthly basis, in order to achieve the overall target and direction set for the platform

Seletar, Singapore

• Services by Airbus was founded to deliver world leading integrated aviation services, creating value and enhancing customer performance. Building on the company’s pioneering spirit, Services by Airbus has innovative.
• Working in a team of 13 to formulate sales and marketing strategies for Airbus’ aftermarket services, in areas of aircraft maintenance, upgrades, flight and maintenance crew training and digital solutions for airlines
• Conduct marketing analysis, competition analysis and business case generation (Cost-Benefit Analysis), on top of meeting customers in the region to understand needs in the aftermarket services
• Monitoring and documenting of key sales campaigns, and working on generating future sales pipeline through the use of Salesforce (CRM tool), resulting in clearer vision for the management of sales progress against.
• Embarking on transversal projects with a global team aiming at improving the competitiveness of Airbus’ aftermarket products and services offerings

Singapore

• Established in 2015, Airbus Asia Training Centre (AATC) is Airbus' satellite flight crew trainingcentre for the Asia Pacific region, offering a comprehensive range of high quality flight crew training services.
• Embarked on key sales campaigns – Intelligence Gathering, Competitor Analysis, Value Proposition, Cost-Benefit Analysis, resulting in securing deals with 3 airlines for flight crew training services worth US$10 million
• Managed and conceptualised social media content & campaigns on organisation’s LinkedIn page, resulting in 150% increase in followership
• Restructured the organisation’s invoicing processes using Airbus credit management methodology with the Head of Business Operations, leading to the 100% elimination of overdue invoices and bad debts from customers
• Organised and executed Airbus involvement in Asia Pacific Airline Training Symposium (APATS) 2017 attended by over 600, including sponsorship management with Organiser, designed and conceptualised Airbus’ exhibition.

Singapore

• Enhanced rider and driver partner experiences across eight countries in South East & North Asia by identifying and eliminating deficiencies that undermine the overall community’s experience
• Streamlined several regional and city-specific support resources to improve work processes for team members to utilise when resolving rider and driver partner issues
• Interviewed and surveyed driver-partners to understand existing pain points as part of a continuous process improvement initiatives, aiming to resolve current issues by proposing recommendations and solutions

Singapore

• Took charge of 2 marketing research projects for Daikin Asia Pacific together with a team of 8
• Performed primary and secondary research to gather information and analyse the commercial air-conditioner market in selected countries regarding market trends, consumer preferences, key competitors and its promotional.
• Recommended several marketing strategies for Daikin Asia Pacific based on the analysis of research data and responses

Singapore

• Involved in projecting and analysing of survey data into meaningful conclusion for a pricing study project of Hybrid Rice in the Philippines and India market for Bayer CropScience
• Conducted market surveys through phone/face-to-face interviews with Private Education Institutions (PEIs) for Singapore Tourism Board to understand the current demand and situation of Singapore’s education tourism
• Performed situational analysis and value proposition development for LinkedIn in a study to assess the use of social media and attitudes towards recruitment in Indonesia by HR Directors of MNCs and leading Indonesian.

Singapore

• Analysed the manpower development situation of the aviation industry in Singapore, identified gaps and proposed recommendations
• Revamped the Youth Aviation Ambassadors (YAA) programme with greater clarity, scope and evaluation of ambassador’s KPIs in order to achieve awareness of the Singapore aviation landscape
• Achieved over 70% increase in the number of sign-ups for the YAA programme compared to previous year as a result of active marketing of the enhanced programme
• Coordinated activities for 5 youth outreach events and 2 corporate events such as the annual Aviation Community Reception, Aviation Open House 2013 for the general public (Pre-Event Planning)

Bachelor Of Business Administration - Bba, Marketing/Marketing Management, General, Honours With Distinction

UTown College Programme Resident with the College of Alice and Peter Tan (CAPT) - 2015 to 2018 CAPT Student Affairs Committee CAPT Student.

Bachelor Of Business Administration - Bba

Embarked on Student Exchange Programme to Yonsei University, South Korea - 2017 Fall Semester Courses taken: Korean Level 1.

Diploma In Aviation Management And Services, Aviation/Airway Management And Operations

Executive Committee Member, BlackBox (Diploma Student Interest Group) Campus Outreach Ambassador, TPCliquers Member, Temasek Polytechnic.

Gce O Levels, O Levels, L1R5: 6

Basketball School Team Recreational Director, Infocomm Club Awarded with Singapore Hokkien Huay Kuan's Model Student Award for Class of 2009