• Carry out and coordinate operational, logistical and administrative arrangements (travel, accommodation, transportation, visas, airport passes etc.) for official missions of OGCCR staff, as well as other UNODC staff and experts on official mission to the GCC region, including timely requests for quotations, submission of travel requests and expense reports, preparation of notes verbales, etc.;• Carry out and coordinate operational, logistical and administrative arrangements for the implementation of technical assistance/capacity-building activities organized or supported by OGCCR, either in person or online, including development of budgets (estimated costs), timely requests for quotations, reservations, liaison with experts and participants, coordination with successful vendor(s) for timely delivery of goods and services (e.g., venue, catering, accommodation, transportation, interpretation, equipment, etc.), preparation of official communications and information letters, etc.;• Support the planning and timely conduct of procurement cases of goods and services as per project activities and in compliance with UN procurement and financial regulations and rules, including preparation of terms of reference and technical specifications for sub-contractors to ensure qualitative and objective procurement of goods and services, creation of shopping carts and/or submission of detailed requests for LVA creation, liaison with the successful vendor, confirmation of receipt of goods and services, verification of invoices and other supporting documents necessary for payment requests;• Support the development of analytical progress and financial reports, detailed workplans and accompanying budgets and budget revisions;• Coordinate administrative support provided by clerks and drivers.

Contribute to the implementation of UNODC technical assistance activities in Egypt and inother MENA countries, as required, by undertaking administrative support activities andother assigned tasks; and Work in close collaboration with UNODC staff both in Cairo and in the other ProgrammeOffices to coordinate activities and to ensure consistent service delivery, as well as to assistthe Terrorism Prevention Expert and, when required, other Project Coordinators andProgramme Associates monitoring a range of administrative matters, including financialflows, expenditures and other budgets/financial reports.Assist in initiating and finalizing budget revisions, work plans, inventory lists, notes to thefile, etc. to facilitate implementation and monitoring of project activities; Provide support to projects on aspects related to expenditures and the preparation of paymentrequests in UNODC administrative systems; Contribute to developing a filing system for projects, and maintain filing accordingly; Organize international and national conferences, meetings, seminars and workshops heldwithin or outside of Egypt, and travel to the events' location if needed; Prepare travel plans and organize traveling dates for various missions of the TerrorismPrevention Expert, and other staff as required. Prepare and forward authorizations totravel agents to issue air tickets, request payment of Daily Subsistence Allowances(DSAs) and terminal expenses. Prepare any document needed for consultants’ contract and follow up on paymentrequests of their fees as per their terms of reference; Prepare all the necessary payment requests in UNODC administrative systems (Profi andField Office Management Ledger) and follow up with UNDP offices in the region on projectexpenditures Perform other duties, including drafting of correspondence, contributing to projectdocuments, sending out faxes, maintaining appointment diaries, scheduling appointments,

 Expertise in managing specialized work aspects viz. special passenger services, issue resolution, monitoring of travel documents, bookings/ reservations, administration & data management and accounting procedures Proven ability in compiling information from various sources and plan/ organize clients travel itineraries coupled with a strong knowledge of worldwide destinations, airlines and tour operators Adept at working with diverse departments in management of day to day operations and accomplishment of business targets Capable to roll out strategic plans to build and retain strong base of prestigious clients Creating and sustaining a dynamic environment that fosters development opportunities and motivates high performance amongst team members Highly organized, disciplined and task focused with fine-tuned analytical, troubleshooting and administrative skills

 Interact with clients for collating and evaluating requirements for providing customized solutions Enhance client satisfaction by effectively resolving issues and providing superior service quality Recommend travel destinations based on customer profile and budgetary limits. Manage travel logistics related to transport, accommodation, tours and activities aimed at enhancing customer comfort Coordinate activities related to VIP services, visa issuance & travel insurance

 Conducted classes on ticket fares, origin & destination cities, departure taxes & reservation system for 2 branches encompassing 14 class (sessions) & around 420 students Organized training sessions for Comoros country students in the academy in English  Assessed student performance through various evaluation methodologies and periodic assignments Updated knowledge on latest trends in the field of operations and other market dynamics for imparting the same amongst students Maintained updated records related to student performance and other details based on administrative/ statutory requirements

 Collaborated activities related to air reservation, managing Cyprus holiday package including 2 weekly flights between Cairo and Larnaca. Verified and issued cancelled/ un-ticketed reservation Spearheaded team efforts in ensuring compliance to various SLA parameters pertaining to ticketing activities Optimized resource utilization and streamlined activities to enhance productivity/ profitability Generate/ update various status reports for the senior leadership team and other stakeholders based on business requirements  Collaborated with the Corporate Ticketing team in managing ticketing requirements and fulfillment of demands for corporate accounts. Managed on-job training for team members

 Involved in reserving air tickets and advising best routes for complicated destinations Prepared packages for domestic and international destinations Managed ground transportation & VIP services. Set up visa appointments with embassies  Catered to major customers like the Mansour group Organized training sessions for new recruits