Dary Saura Email & Phone Number

Limassol, Cyprus

- Interaction with the development teams: Incorporate customer requirements into the product development process (requirements description); obtaining and providing deadlines for implementation and scope of work; supporting and coordinating efforts of all different teams involved in a project. - Create roadmaps & business cases.- Coordinate rollouts of new features.- Elaborating and monitoring the timing and milestones of new and current projects through Project Management Software. - Monitor the scope, time, money, resources, and quality of the projects.- Analysis and description of business requirements for business tasks.- Acceptance of business tasks from development, control of compliance of functionality with business requirements.- Conducting demos for stakeholders. Regular updates on the status of business tasks to stakeholders- Generation of new product ideas- Conduct Market Researches, and Competitors Analysis.

Limassol, Limassol (Lemesos), Cyprus

- Creating Long-Term value for the company and clients.- Identifying opportunities that pursue the creation of value through different means, as it could be: sponsorship agreements with personalities, sports teams, educational institutions; assisting, organizing, or sponsoring different events; creation of different platforms that may provide an extra value that they would link with the company brands;- Analysis of new global or regional trends that may lead to the creation of new business lines or projects that, in the long or short term, may add value to the company.- Creation of the necessary literature to present projects or business ideas, schematically and clearly.- Realization and creation of the technical documents necessary to justify the investment in a project or idea, see roadmap, business plan, viability plan, etc.

St Petersburg, St Petersburg City, Russia

• Assistance to European clients through calls, emails and live chats in English, Spanishand Portuguese.• Monitoring and evaluation of Spanish-speaking support operators.• Individual assistance to VIP clients in English, Spanish and Portuguese.• Management of the workload between the shift operators to ensure the Qualitystandards and Response Times established in the Customer Service Department.(KPIs)• Programming of the bot for automated responses for the Spanish language.• Distribution of tasks and organization of the work flow in shifts.• Supervision of the productivity of specialists on shift.

Martinstraße 42–44 73728 Esslingen

• Coordination of general operations.• Coordination of accommodation and hotel reservations.• Sales and commercial management.• New touristic products development and implementation.• Office Mangement.• Hiring and training of human capital.

Havana, Cuba

• Design and implementation of network infrastructure (LAN) in the clinic facilities.• Installation, configuration and commissioning of networks and application servers.• Programming of customized modules for the clinic's hospital information managementapplications. (Java)• Monitoring of network infrastructure and application servers. Admin Directory,Wireshark.• Design and implementation of the Marketing and Advertising Campaign in Spanish andEnglish.• Simultaneous translation and interpreting for medical services and business matters.• Translation of official documents and contracts.

Havana, Cuba

• Programming in Java, JavaScript, Python, SQL of application modules for differentfinancial management systems, robotics control, the first Cuban Operating System Nova and Nova ervers, and payment gateways.• Translator and Interpreter for business meetings. Translator of the official documentsand contracts. Sales specialist.

Postgraduate Degree, Information Technology Project Management, Professional Certificate

Master Of Engineering - Meng, Computer Software Engineering

Activities and Societies: Teaching Assistant student for Technical English Courses, during the last 4 years of the major.- Development.