Darya Dauliud Email & Phone Number

Vilnius, Vilniaus, Lithuania

Vilnius, Vilniaus, Lithuania

Vilnius, Lithuania

- Managing remote teams from 4 to 10 members- Hiring and onboarding new employees- Implementing Scrum processes and ceremonies, overseeing their efficiency, and adapting- Product Backlog maintaining and prioritizing- Authoring all needed documentation: C-level reports, instructions, user stories, user scenarios, diagrams- Developing customer support service processes- Identifying and specifying business and technical requirements, resources, and processes for a complex… Show more - Managing remote teams from 4 to 10 members- Hiring and onboarding new employees- Implementing Scrum processes and ceremonies, overseeing their efficiency, and adapting- Product Backlog maintaining and prioritizing- Authoring all needed documentation: C-level reports, instructions, user stories, user scenarios, diagrams- Developing customer support service processes- Identifying and specifying business and technical requirements, resources, and processes for a complex system modification- Conducting meetings with stakeholders of different levels from System architects and Product Managers to end users- Performing the usage of analytical toolsKey achievements:- Established a new rhythm for Agile ceremonies and increased team velocity by 20 %- Acted as a single contact point between dev teams from Sweden, Great Britain, Poland, and Lithuania, created backlog items, and delivered a complex of solutions that is making $5.4 M per year for the company- In collaboration with internal stakeholders launched the mobile app in 4 countries- Implemented a release schedule and decreased feature time to market by 1.5 times Show less

Minsk, Belarus

- Managing a customer support team's day-to-day functions- Implementing customer support processes to enhance customer satisfaction- Assessing support statistics and preparing detailed reports to C-level and Product Owners- Setting tasks for designers, and support engineers, monitoring the implementation, and deadlines- Requirement gathering and clarification- Product backlog management and prioritizing- UI designing and testing- Creating, proofreading, formatting… Show more - Managing a customer support team's day-to-day functions- Implementing customer support processes to enhance customer satisfaction- Assessing support statistics and preparing detailed reports to C-level and Product Owners- Setting tasks for designers, and support engineers, monitoring the implementation, and deadlines- Requirement gathering and clarification- Product backlog management and prioritizing- UI designing and testing- Creating, proofreading, formatting, and updating various types of documentation: user manuals, technical datasheets, marketing data sheetsKey achievements:- Together with the team, designed, sold, and put into operation 8 Robotic coffee stations- Prepared documentation and received a Certificate of Origin for a Robotic coffee station saving 5% of the product cost for a client with every shipment Show less

Minsk, Belarus

- Managing a team of more than 30 people- Budget managing and procurement- Assigning available staff to projects based on their skills and experience- Ensuring that all project increments are delivered on time, within the scope, and within budget- Mentoring newcomers- Presentation preparing and delivering- Monitoring employee utilization and productivity to ensure that projects are completed effectively- Assisting with payroll administration, compensation, and… Show more - Managing a team of more than 30 people- Budget managing and procurement- Assigning available staff to projects based on their skills and experience- Ensuring that all project increments are delivered on time, within the scope, and within budget- Mentoring newcomers- Presentation preparing and delivering- Monitoring employee utilization and productivity to ensure that projects are completed effectively- Assisting with payroll administration, compensation, and benefit- Mentoring new employeesKey achievements:- Created and implemented an employee retention strategy that increased motivation in the context of reduced funding- Using computer modeling developed a new method of polymer utilization, the method is saving $600Th per year to OJSC "Belarussian Potash Company"- Authored more than 20 publications, including two patents Show less

Scrum Master

Technology Of Organic Substances

Integrated Business-Analysis And Management Of Projects

Referent-Translator Of Technical Literature (English)

Phd, High Molecular Weight Compounds, Computer Modelling, 9.5

Activities and Societies: English (grammar, translation and vocabulary), Philosophy and methodology of science, Information Technology

How To Manage A Remote Team Offered By Gitlab

Effective Management

Agile And Scrum For Projects And Products

Education record