Darya Davydova Email & Phone Number

Palm Harbor, Fl, Us

Baltimore, Maryland, United States

• Spearhead the development of strategies and programs for personalized concierge medical services, improving healthcare experiences and outcomes for Fortune 500 employees.• Cultivate relationships with C-suite executives, promoting concierge services to increase client utilization and engagement.• Led client engagement initiative, resulting in a 50% increase in service adoption through proactive outreach and education.• Developed and implemented tracking systems to monitor outreach outcomes, enabling data-driven decision-making and process improvements.• Collaborate with Medical Directors and Research teams to provide tailored medical solutions for clients facing serious health conditions.• Utilize established networks to connect clients with top-tier doctors, hospitals, and healthcare facilities.• Measure and document clinical care quality outcomes to ensure high levels of client satisfaction and service effectiveness.• Compile comprehensive medical reports and executive summaries, presenting detailed recommendations to clients for top healthcare facilities.

Owings Mills, Maryland, United States

• Managed client admissions process, coordinating healthcare services for 150+ government program applicants and clients.• Increased client admissions by 30% through targeted marketing, outreach, and education campaigns.• Oversaw onboarding and training for caregivers and client relationship managers, improving team performance and retention.• Implemented department-wide process improvements, resulting in greater efficiency and streamlined operations.• Collaborated with Medicaid to track and expedite service approvals, ensuring timely client support.• Coordinated operations across multiple departments, facilitating seamless service starts for new clients.

Owings Mills, Maryland, United States

• Managed a caseload of over 150 governmental, private pay, and Medicaid clients • Maintained client records and plans of service within the CRM software • Provided on-call services to resolve staffing issues and client complaints • Increased client retention by 60%

Maryland, United States

Columbia, Maryland, United States

• Assisted managers with enrollment projections, reporting, and retention strategies • Led team meetings; presented enrollment data and business updates • Consistently met and exceeded enrollment quotas; enrolled 15% more students than the targeted quota on a quarterly basis; qualified and enrolled prospective students • Delivered exceptional customer service to over 80 students enrolled in various counseling, social work, human services, and psychology master’s degree programs • Advised, educated, and supported prospective and existing students, high retention of existing student population.

Baltimore, Maryland Area

Bachelor Of Science - Bs, Health Services/Allied Health/Health Sciences, General

Bachelor Of Applied Science (B.A.Sc.), Health Services/Allied Health/Health Sciences, General

Associate Of Arts And Sciences (A.A.S.), General Studies