Clients: Klarna, belairdirect, TJX, VinFast

- Led team of ~ 20 PT/FT staff.- Set goals to meet company objectives in sales and new brand vision.- Created & tracked store sales goals.- Worked with FT staff in maintaining motivation in meeting daily/weekly/monthly sales. - Conducted bi-annual employee performance reviews & meetings with in-store staff.- Conducted interviewing and hiring process for seasonal, PT, and FT roles.- Created work schedules for all store staff.

- Worked under store manager to assist in all around store operations. - Supported department leads in visual merchandising decisions based on store sales data. - Tracked and performed store supply ordering. - Worked with other locations in mass item transferring during long-term COVID store closure.- Trained department leads in sales tracking, merchandising, and leadership skills. - Shadowed store manager in hiring interviews.

- Managed Health & Beauty, Stationary departments - Trained newly hired PT staff in customer service skills, brand philosophy, and maintaining store standards. - Performed store opening & closing duties. - Tracked sales goals for the departments, motived PT staff to meet sales goals through customer service tactics - In charge of visual merchandising for the departments