Darya Slezko Email & Phone Number

Chicago, Il, Us

Chicago, Il, Us

United States

United States

United States

San Francisco, California

Hospitality manager of a luxury high-performance living fitness club with annual sales volume of $5M. Responsible for her own growth in understanding the brand, inspiring, and managing 7 different departments including; Membership Sales, Front Desk, Retail Shop, Spa, Maintenance, Pilates, and Personal Training (60+ Direct Reports). Required to be knowledgeable in all processes and operating systems, SOPs and administer company manuals. Primary point of contact for 3,600+ members who have questions, concerns, or need help handling their accounts and membership.

San Francisco Bay Area

Oversee a high profile challenging tourist location in Union Square with 30+ employees and annual sales volume of $2.1M. Accountable for monthly budgeting, making data driven decisions, hiring and staffing, human resources, compliance, and policy and procedure administration. Consistently excels in selecting and developing individuals with high potential talent to groom them for supervisory and management roles. Creates learning and developmental plans to improve performance. -Elected by peers as a Hiring Ambassador for the SF market. Participated in regional bi-monthly hiring events and monthly district events. Bringing in ~25 candidates for each event. -Had quarterly business reviews with upper management; presenting a detailed data analysis for products, labor, sales and prior business history to make decisions and discuss my strategy for the future.-Plans aspiring candidates' future location using a regional succession planning model and follows up with individual managers to make first contact and initiate on boarding steps.-Selected by leadership to serve as an advisor to other store managers to assess and provide consulting to become more profitable operators and train effectively.-Support peer managers with monthly business review analysis and spending reports, finding ways to control cost, helping stores budget funds.-Provide store specific solutions to better budget a profit and loss statement.

Greater New York City Area

Managed 10 locations with annual sales volume $2M –$4M per store. Co-managed multiple store locations simultaneously for 8 months with 60+ direct reports. (Managed 45-65 employees)-Trained, coached and mentored 8 Store Managers/external hires. Hired and trained Supervisors and Barista at all 10 locations. (~225 employees) Regularly shared talent with other stores.-Served as a key trainer to Supervisors who would be placed into other store locations and groomed for management roles. -Facilitated monthly orientation workshops (~20-30 people) for the greater NY market (300+ stores) -Provided vacation relief coverage for other managers and served as a key point of contact for peers for store operations related questions, point of contact for all 12 store locations for customer satisfaction over the phone.-Elected by superior to be involved in performance improvement conversations with all stores.-Improved team morale dramatically in Flagship Store by hosting educational and team building activities. Employee retention improved and you could tell staff was noticeably happier and more productive.-Spend regular time in all district locations, overseeing promotional execution with retail and company standards. Provided personalized detailed feedback to managers and upper management on assessment and solutions for the business.-Assisted District Manager with multiple DOH failed audit stores. Partnered with a different store team to ensure proper understanding, and execution of cleanliness operations. Visited and inspected locations for up to 30 days to ensure the system was working for the store, resulting in store’s passing their food safety audits and ensuring a sustainable system was in place.-Coordinated and executed 6 community projects involving peers and leadership (e.g. Food Bank NYC, Bideawee Animal Shelter, Coffee with a Cop & National Night Out, NYC Parks Queen Park Rehabilitation).-Appeared on WWHL w/Andy Cohen to promote Starbucks.

Woodland Hills, Ca

Managed 4 locations with annual sales volume $2M – $1.5M per store. -Developed and trained 3 store managers/external hires to move into other store locations.-Co-created and led (with District Manager) a Supervisor to Assistant Store Manager (ASM) developmental career workshop for area talent; resulting in 3 supervisor promotions to ASM within 6 months. -Maintained the highest cleanliness score in the area 98% on Ecosure.-Recognized as a successful trainer manager in developing future talent.-Led a big project for change management for new company productivity in producing beverages.-Volunteered and represented Starbucks at community events (Habitat for Humanity, CSUN, Food Bank). -Worked as Barista, Shift Supervisor, Assistant Store Manager, and became a Store manager in 5 years.

Business Administration, Management And Operations

General Studies