Contract IT Project Manager position at Kemper Insurance- A contractor employed by Cloudteam, working remotely as IT Project Manager for Kemper Insurance in Jacksonville, FL- Responsible for 3 major implementation projects, providing project management coordination between business teams and IT teams.- Executed company-wide project plans for tasks related to all on-going internal and external projects, assigning work queues and priorities for Business Analysts and technical resources, then organizing and leading company-wide daily status meetings, resulting in optimal resource allocation.- Monitor workflow and made timeline adjustments as needed.- Collaborated with development to create project sprints. - Developed status reports, cost estimates and resource plans

• Served as the Conversion Consultant providing project management coordination, support, and assistance in all business aspects of conversion. • Acting as liaison between the business and the IT conversion teams. This includes responsibility for communications, following-up on issues and actions, and driving conversion components such as identifications of conversion blocks, conversion schedules / roll-out, data clean-up, etc.• Collaborate with Business Team, IT Team and other key stakeholders to establish the conversion’s key milestones, rollout schedule, scope, goals, deliverables, required resources, budgets and deadlines; maintain overall conversion plan.• Determine plan and scope of data readiness and validation, data cleanup and post conversion monitoring for each conversion block• Set goals and objectives working with key management for conversion rollout and track against those goals.• Served as lead consultant with Allstate Benefits new proposed billing system (V3), working with Business and IT providing support with needed changes to the application.• Served as lead consultant on several projects, including clean up projects for BelSel and other internal projects.

• Lead BA partnered with Developers and Business in the migration of 1.2 million loans to the Black Knight MSP application. • Created and edited all business processes for applications in support of business requirements.• Created User guides to assist in ongoing business operations. • Develop business architecture using requirements such as scope, processes, alternatives, and risks.• Conduct 5+ levels of testing including functional, regression, user acceptance, integration, and performance to verify the client’s needs are met.• System Administrator for the Black Knight LoanSphere Bankruptcy Foreclosure application (BK/FC) and the Invoice Management application (IM).• Hired initially by Insight Global as Contractor assigned to Ditech, then hired as a full-time employee in June 2018.• Ditech declared bankruptcy and position was eliminated in a cost-cutting reorganization of operations.

• Senior technical contributor responsible for formulating systems scope and objectives relative to a client origination's business plan and industry requirements. • Worked with Development/Programing to successfully install the Proof of Claim and Notice of Payment solutions for clients. • Served as lead consultant on many projects, provided technical consulting on complex projects, and facilitated the execution of the User Acceptance Test (UAT) at the end of the implementation.

• Liaison between business and IT group, providing technical specifications to meet user and business needs. • Worked with Citizens Property Insurance and their Clearinghouse project using the Bolt platform.

• Liaison between the business and IT organization, providing technical specifications to meet user and business needs. • Provided Business Specification documents on the Web-Direct product, linking MSP screen to a new web-based application following an Agile development process.• Hired initially by Apex Systems as Contractor for LPS, then hired as full-time employee in September 2012.

• Served as senior business analyst in the migration of applications off legacy system to new web- based system.• Worked closely with business contacts to define and document the scope and requirements for systems development or enhancement projects, and interface with IT staff to manage project expectations. • Managed the migration of reports using IBM Cognos. • Created Business Requirement Documents, including test plans for updates and defect fixes to all systems.

• Led product planning and execution throughout the product lifecycle including: gathering and prioritizing product and customer requirements, defining the product vision, and working closely with programming, sales, marketing and support to ensure revenue and customer satisfaction goals were met. • Preformed these responsibilities while also acting as Project Manager.

Servicing Project Manager• Project manager for development of MortgageFlex's LoanQuest Servicing System. • Successfully managed the implementation of 5 major Servicing projects.

• Consulted with clients on strategic issues relating to the implementation of the LoanQuest® system, a mortgage lending application.