Daryl Becker Email & Phone Number

Melville, NY

Bethpage, NY

• Manually executed complex test cases on the software configuration applications used by field technicians for the entire suite of products and features: Cable TV, Internet, VoiP, WiFi, DVR, Static IP and others.
• Lead tester on multiple revenue increasing projects, such as the automation of WiFi AP provisioning and improvement of customer online orders, resulting in an enhanced customer experience and a reduction of call center.
• Expert in writing test cases using Quality Center, usually with 10+ steps, for own use and for team members. Facilitated test case review meetings. Created traceability matrices to ensure comprehensive test coverage..
• Wrote and executed SQL queries to assist with data validation. Prepped data and executed automated regression test sets using QTP.
• Worked closely with Project Managers to communicate status. Provided estimates of testing effort. Assisted developers with troubleshooting defects. Participation in design reviews resulted in identifying design gaps.
• Thoroughly documented, prioritized and tracked software defects in the SBM dashboard. Discussed issue details in status meetings. Analyzed issues to determine risk level and escalate through appropriate channels.

New York, NY

• Designed, wrote and executed detailed test plans, test strategies and test scripts for a 401k Loan processing system. Used various software testing methodologies such as functional, regression, black box, end-to-end.
• Recognized as a Subject Matter Expert with excellent knowledge of business processes and system design. Acted as a key resource for explaining requirements and sharing business knowledge with the development team.
• Tested customer loan portal and sales website across multiple browsers and versions. Lead tester for a major on-line statement project. Provided enhanced product value by uncovering several major defects during testing.
• Involved in business and functional requirement gathering meetings and assisted in designing new system features. Participation resulted in developing and improving requirements.
• Conducted Performance testing (stress and load) on web based systems using the Paessler Web Server tool. Analyzed and documented test results for senior management.

Uniondale, NY

• Worked closely with SMEs from the business community to obtain critical software requirements through interviews, meetings and design sessions. Produced customer focused, high quality system solutions for the Defined.
• Developed functional specifications and detailed documentation in support of all aspects of the Systems Development Life Cycle, including: project plan, definition & scope, gap analysis, business requirements, data.
• Collaborated with a project team of offshore developers. Conducted weekly meetings with project sponsors and developers to define and discuss priorities, requirements, solutions and delivery dates.
• Member of a team that successfully developed the Contact Us feature for the 401k customer website. This functionality translated customer inquiries and created call center tickets, thereby improving the company’s.
• Conducted demonstrations to train customers on new system features. Assisted with system and user acceptance testing. Handled problems and questions during post-installation periods, and provided production support.

Bachelor'S Degree, Economics

Ba, Economics