• Generating leads, cold calling and networking to obtain appointments with potential advertisers• Attending face to face client meetings to understand their business needs and consultatively pitch DPDC Consultancy solutions• Provide digital marketing solutions to clients to help grow their business• Effectively managing existing client’s relationships to retain revenue• Upsell and cross sell opportunities to maximise revenue• Managing all customer experience and issue any resolution process• Achieving revenue goals and KPIs• Implement and develop sales plans to customers• Organised and managed roadshows for our clients and our company’s services• Direct sales with customersAchievements➤Successfully worked with large local enterprises such as Best Electricity and PRIME Group in the roll out of a Nationwide Open Electricity Retail market in Singapore➤Increased and generated sales revenue up to 375% within 1 year➤Boosted and generated leads with 60% conversion into high value sales

􏰁• Responsible for management of marketing, promotion and sales of new gym memberships to clients• Conduct a body and fitness assessment with new clients, prior to any training/plans are created to develop and establish personal goals• Communicating and maintaining a healthy customer relationship to promote and help deliver personal workout plans which meet the needs of their lifestyle and goals• Instructing and coaching group training sessions and classes and observing clients performing exercise to ensure correct technique• Maintain excellent client relationships to ensure the continuation of their learning and understanding of fitness techniques and plans• Working in conjunction with the sales teams promoting and upselling personal training products and packages and introducing them to potential new clients• Offering gym tours, membership inductions and presenting routines• Working alongside the gym Manager to promote my specific areas of training expertiseAchievements➤ Created original online content for a Results Based Training (RBT) Home workout video series on YouTube in collaboration with Anytime Fitness Singapore

• Perform each show to the highest quality• Assist in daily warm ups• Mandatory daily set safety checks• Daily reporting of faulty equipment and set items• Responsible for weekly water safety equipment checks• Responsible for weekly First Aid kit checks/replenishment• Assisting in the instruction of Stunt Workshops in; administration, fitness warm ups, fight techniques and circuit drills.• Provide recommendations to the Management of how to improve current roles in show• Fully trained in Firearms Handling• Carry out test shows with new material and props.

• Daily management of operations according to hotel and brand standards• Supervision and organisation of Fitness Associates/Colleagues• Product Sales/Promotion targets• Guest/Customer relations and queries• Providing training and guidance to colleagues• Upholding company standards and initiatives• Organising and outsourcing a variety of fitness classes to both hotel guests and the general publicAchievements􏰈➤ Streamlined the staffing structure by altering the number of full time and part time posts resulting in a 50% reduction in expenses➤ Created a successful company cocktail 􏰉pop up􏰊 stall, which is now the model for similar at Marriott hotels➤ Successfully implemented new and efficient processes which boosted customer satisfaction levels to 95%-100%➤ Further streamlined the staffing structure to integrate Spa and Fitness employees to work collaboratively

• Lead co-ordinator for live events and shows• Team co-ordinator for Staff Rotas, rehearsals, schedules and training• Customer focused role - implementing new customer experiences to boost marketing and sales• Guest relations with internal and external employees• Scheduling daily shows and production meetings• Public speaking and live hosting in front of large crowds and events

􏰁 • Supporting the management, marketing and promotion of the gym to inspire new members• Increase sales revenue with new training packages and classes for guests to enjoy• Interacting with clients to deliver a workout plan in accordance with their lifestyle and goals• Meeting clients prior to workouts to obtain understanding of their needs• Driving participation in available group sessions• Providing relevant knowledge and education to clients to further their understanding• Observing clients performing exercises to ensure correct technique• Upselling personal training products and packages to gym members• Offering facility tours, presenting routines and inductionsAchievements􏰈➤ Using my interpersonal and professional skills I initiated the increase of client numbers by 400%➤ Created a tailor made fitness package for clients, resulting in repeat custom increasing sales by 625%

• Managed daily operations of Star Guides, performers and technical crew• Upheld company standards• Customer relations manager• Liaised daily with different departments to provide a world class experience• Organised and executed large events

• Managed a team of 12 ambassadors• Directly line managed a team of employees, responsible for team rotas• Responsible for brand expansion to Philippines, Malaysia and China.• Carried out public relation and engagement duties on behalf of the Brand to increase revenue/customers• Delivering sales to reach targets• Attending meetings to promote the product range and gain interest• Presented to a range of high profile and influential companies and clientsAchievements➤ Enhanced sales revenue three-fold by 300% in 11 months➤ Organised and managed the distribution of a new product to 200+ stores in the Philippines ➤ Identified savings in the manufacturing process, which reduced the cost by 30% resulting in increased revenue

First Aid InstructorPersonal Admin Clerk to Commanding Officer of SquadronRespond and prioritise information from corresponding unitsAttend briefings with the Commanding OfficerKeep accurate records on all Squadron staffUpdate fire safety standards/hazards & accurately record measurements weeklyDaily assist in ensuring the highest Uniform Standards were adhered toFull stock inventories and stock level reportsCarry out quarterly and annual auditsManage the process for new orders and supplies for requesting unitsLiaise with third party suppliersCarry out formal and spot check inspections of Officer Quarters