An accomplished Marketing Communications and Customer Relations Professional---with broad experience in project and program development and management, service and product promotion, customer relations and administrative management. Successful background of developing new projects, creating plans to achieve them, and managing through to completion. Proven record of innovative leadership, successful problem solving, and delivering quality services on time and under budget.Specialties: Extensive professional skills, including:- Creating new programs & services- Streamlining processes and procedures- Writing and presenting- Designing and delivering training programs- Creating marketing tools and brochures- Controlling budgets and disbursements- Planning company events and outings- Originating RFP's for Federal Funding- Maximizing customer satisfaction- Using Microsoft Word, Excel, and Access in Windows and Macintosh Operating Environments
Listed skills include Leadership, Management, Training, Marketing, and 8 others.