Responsible for Quality, Cost and Delivery of components manufactured by suppliers.

Ethicon Products and Service & RepairKey member responsible for supplier transition of Drains product resulting in $5MM annual cost savingsDeveloped Service & Repair strategy to provide improved customer service as well as competitive advantage for Ethicon. Established and trended metrics based on Voice of the Customer. Implemented lean project with service center resulting in a 42% reduction in repair cycle time. Transitioned Service & Repair into a profit center through Extended Warranty Sales and Redress Programs resulting in excess of $600M net valueSubject matter expert focused on establishing electromechanical excellence within EthiconManaged performance and development of Ethicon Associates

Responsible for cost, quality and delivery of products within the division. Managed nine external manufacturers producing electromechanical controllers that drive a revenue of $400MMIdentified and implemented cost improvement programs with suppliers to achieve $400M savingsEthicon representative on J&J Electro-Mechanical council which helped identify strategic suppliers and developed a cross Op-Co Request for Proposal delivering over $6.6 MM in potential savings to MD&D

Responsible for ensuring customer requirements were met with the service and repair of the Optima LaserImplemented engineering changes at the service center resulting in improved laser system performanceEnsured timely repair and return of customer's lasers. Cycle time reduced to 2-daysAnalyzed customer complaint data and made recommendations for improvement resulting in a 5% complaint rate reductionProvided EES with competitive advantage with technical support to customers and sales reps through field visits to resolve customer's technical issues

Responsible for all aspects of manufacturing of the Optima laser Implemented the start of manufacturing for the Optima Laser resulting in multi-million dollars of revenue. Managed Supply Chain requirements resulting in an on time launch with zero customer backorderApproved, validated and implemented all engineering changes to the laser and equipment associated with production after launchFacilitated monthly cross-functional Quality Issues Investigation Team (QUIET) meetings aimed at identifying and reducing/eliminating quality issues with the laser

Set-up and operated equipment for data acquisition from gas turbine engines to determine reliability and preventative maintenance requirements. Wrote customized LabVIEW applications and performed data reduction.Built, configured, set-up and maintained computer systems at customer sites to acquire data from remote locations which eliminated the need for human interface.

Calibrated, aligned and repaired the Indigo 830e LaserOptic SystemProvided technical support to customersPartnered with engineering staff to design, build and performed tests for prototype systemsWrote data acquisition and instrument control programs using LabVIEW

Supervised, evaluated, made improvement recommendations, and wrote performance appraisals for facultyTaught basic electronic principles to studentsDeveloped plan of instruction and created lesson plans

Instructed select United States Armed Forces personnel in basic electronic fundamentalsCounseled students on academic deficiencies and made recommendations for continuation or withdrawalSupervised, trained, certified and wrote performance appraisals for instructorsUsed basic and advanced electronic theory, technical data and schematic diagramsUsed various signal generating and measuring equipment