• Led the setup and configuration of all products on the Content Management System (WordPress) and the Learning Management System (Totara), building product pages, course pages and all learning activities within them.• Led the technical build processes of SCORM content using the Adapt Authoring Tool.• Supported the implementation of the new digital exams solution and lead on the running of these synchronous events.• Worked collaboratively with the editorial team and SME's on the instructional design of courses, exams, webinars, videos and podcasts.• Administrative running of the CMS & LMS; adding users, running reports, creating pages, collecting and updating/migrating data, resolving bugs etc.• Created custom graphics for courses and infographics visualising key data / information.• Conducted User Acceptance Testing to ensure products met member needs.• Worked on developing and testing new technical features through the various quality assurance stages; supported technical releases into environments.• Agile ways of working; collaborating, working iteratively and completing tasks within project sprints.

• Managed the editorial processes for RCEMLearning; collaborating with contributors, committees and the creative lead to ensure content was built, published and reviewed within agreed timelines and adhered to house styles. Maintained key documentation and embedded processes.• Formulated the annual publication schedule, ensuring a consistent stream of new/reviewed content based on review deadlines and publication agreements for each section. Content was solicited throughout the year by advertising and delivering writing workshops for members, with the aim of filling curriculum gaps to meet learner needs. • Managed the peer review process which underpinned the credibility of the site and required extensive forward planning. This involved consulting with the Editorial Review Board, implementing a review strategy, monitoring review deadlines, creating bespoke review templates, assigning reviewers and deadlines, updating/re-building content and adding to the publication schedule for re-release.• Involved in faculty development; embedding a community of practice through the Editorial Executive and Editorial Review Board committees, planning and developing the e-Learning output to improve the educational delivery.• Agile ways of working; breaking up projects into small incremental builds and releasing iterations for testing and evaluating. • Worked collaboratively on instructional design to produce multimodal courses; also worked on repurposing existing content, evaluating effectiveness on learner needs using analytics.• Administrative running of the LMS; adding users, running reports, collecting and updating/migrating data, creating pages/courses, replying to user queries/feedback, resolving technical glitches etc.

• Supported the administration and maintenance of the college Intranet and VLE. Keeping abreast of developments in e-learning and disseminating good practice to staff and students. Providing training to staff as required.• Managed online information sources provided by the Library, producing and analysing reports using the Library Management System. Developing learning and support materials where appropriate to assist student learning and achievement.• Planned and implemented training and development to promote the use of Learning Technology to support and improve teaching and learning.

• Contributing 30 articles per month covering West Ham United, delivering feature and opinion pieces to their visitors. Acquired expertise in using a CMS and applying SEO knowledge.

• Minute-by-minute reporting on UEFA Champions League matches for UEFA.com.• Controlling the Match Centre, adding relevant comments, pictures and videos where appropriate.• Creating a ‘Match in 5’ to summarise the game and transcribing post-match quotes.• Creating a picture gallery to provide an overview of the match.