 Perform full-cycle medical billing and provide physicians and clients with great customer service. Contacted insurance providers to verify correct insurance info and get authorization for proper billing codes. Communicated with patients via email, phone and in person to obtain payments on outstanding accounts or accounts requiring deductibles or co-pays. Examined diagnosis codes for accuracy, completeness, specificity and appropriateness according to services rendered. Interpreted medical reports to apply appropriate ICD-10, CPT and HCPCS codes. Acquired insurance authorizations for services being provided to patients for all 5 sites.  Assist with training staff on compliance and daily workflow processes and system use.

 Performed full-cycle medical billing and provide physicians and clients with great customer service. Contacted insurance providers to verify correct insurance info and get authorization for proper billing codes. Communicated with patients via email, phone and in person to obtain payments on outstanding accounts or accounts requiring deductibles or co-pays. Examined diagnosis codes for accuracy, completeness, specificity and appropriateness according to services rendered. Interpreted medical reports to apply appropriate ICD-10, CPT and HCPCS codes. Acquired insurance authorizations for services being provided to patients for all 5 sites.  Assist with training staff on compliance and daily workflow processes and system use.

• Responsible for the preparation, review and organization of mortgage, default, and loss mitigation documentation in preparation for audit and servicing. • Manage and train a team of 10 employees on company standards and guidelines to ensure that pipelines are met. • Reviewing moderate to complex documentation to reflect accuracy of data to establish procedures and policies.• Examine notes, mortgage and other documentation compliance and accuracy.• Determine what legal documentation is missing on closing packages and follow up with the appropriate.• Act as a liaison between the investors on purchased loans that require additional documentation in order for conditions to be cleared.