Daryl Makin Email and Phone Number

Developing and delivering DWP Work Programme employability and life coaching related courses for youths/adult returners to the labour market covering aspects such as; ICT and Job Searching using ICT & Social Media, Personal Finance including ‘better off calculations’, Green Days – Pro-active job / vacancy chasing, CV development and interview development workshops.Maintaining various CRM and activity booking systems including contractual reporting requirements.Pro-active… Show more Developing and delivering DWP Work Programme employability and life coaching related courses for youths/adult returners to the labour market covering aspects such as; ICT and Job Searching using ICT & Social Media, Personal Finance including ‘better off calculations’, Green Days – Pro-active job / vacancy chasing, CV development and interview development workshops.Maintaining various CRM and activity booking systems including contractual reporting requirements.Pro-active customer engagement, following through on non-attendance, liaison with employers / JCP and other key stakeholders.Gaining customer feedback, utilising such to both inform delivery development needs and contractual performance reporting.Pro-actively engaging both directly with local employers/ recruitment agencies and also our internal recruitment and business development teams identifying and profiling case loaded clients against opportunities and ensuring they are fully prepared and equipped to progress and interview.Key AchievementsDeveloped a highly engaging and motivating job chasing activity day for large cohorts ‘Green Day’. This very quickly provided a monthly return of 50-60% increase in work programme clients progressing to interview point and 15-20% increase monthly in job outcomes directly compare to previous delivery model. Show less

Working within a very busy, KPI driven office environment, offering Advice and Guidance to a wide range of economically inactive customers utilising various careers guidance on-line support packages and cross agency referrals.Supporting a team of guidance support officers with day to day duties including CV writing, 1 to 1 appointments and facilitated job searches sessions.Producing a wide range of contract reporting and system maintenance including areas such as; raising… Show more Working within a very busy, KPI driven office environment, offering Advice and Guidance to a wide range of economically inactive customers utilising various careers guidance on-line support packages and cross agency referrals.Supporting a team of guidance support officers with day to day duties including CV writing, 1 to 1 appointments and facilitated job searches sessions.Producing a wide range of contract reporting and system maintenance including areas such as; raising doubts, maintaining KPI spreadsheet tracking. Developing marketing material and approaches to promote sourced opportunities to our customer base and assist with the screening and interview preparation.Providing wider ICT related support services including aspects such as; assisting with day to day network maintenance and problems solving, providing colleague support with various tools within the Microsoft office suite. Show less

(3 various roles) 2009 – 2011ICT / Foundation Learning Tear Training Officer Supporting the charity in local community projects, working with young people, old people and vulnerable adults.Completing regular engagement with 14-16 year old FLT students running various fun engaging life preparation courses including driving test theory and digital media skillsGiving both 16 - 18 and 18+ customers access to on-line facilities… Show more (3 various roles) 2009 – 2011ICT / Foundation Learning Tear Training Officer Supporting the charity in local community projects, working with young people, old people and vulnerable adults.Completing regular engagement with 14-16 year old FLT students running various fun engaging life preparation courses including driving test theory and digital media skillsGiving both 16 - 18 and 18+ customers access to on-line facilities and basic/advanced computer courses including E.C.D.L.Working with B.A.N.D, a special needs and mental health charity. Offering courses and sessions to B.A.N.D users, including; inclusion and participation supporting individuals to achieve learning outcomes.Marketing Charity to local business and making effective use of all media sources including regular radio promotions.I.T Technician/Support Being on hand at the YMCA to support both the external network and ICT contracted partners and internal colleagues, keep the network, local computers and office equipment running smoothly whilst keeping all business computers updated with the latest hardware, software and anti-viruses etc.Building of ICT systems, installing various operating systems and hardware on a number of IT unitsYouth WorkerEstablishing and supervising work placement opportunities for our clients. Youth mentor and advocate / support worker as part of a small team running youth club activities. Being familiar with safeguarding and good practice and liaising with partner agencies as appropriate.Developing and encouraging a ‘multi-cultural and inclusive – safe environment’. Show less

Running of an Entertainments, Music and Karaoke Business including events such as small to large parties, Talent sourcing, Competitions, Team building andTeam building and Fun days.Specialised in on-line E-commerce,Marketing and E-tailing running and management of a small online retail outlet.