Liaising with clients, funeral directors and service providers to arrange pre-paid funeral plans.

- Identify, investigate and manage data for daily/weekly reporting.- Collation and distribution of required evidence requested by internal and external customers- Dealing with incoming and outgoing communication from all customers.- Diary Management including listing court cases; updating Microsoft Outlook diary and systems- Manage and process team email inboxes and queries- Deal with specific requests for compliance, witness statement's and subject event history from… Show more - Identify, investigate and manage data for daily/weekly reporting.- Collation and distribution of required evidence requested by internal and external customers- Dealing with incoming and outgoing communication from all customers.- Diary Management including listing court cases; updating Microsoft Outlook diary and systems- Manage and process team email inboxes and queries- Deal with specific requests for compliance, witness statement's and subject event history from internal and external customers.- Liaison with Internal personnel and external agencies including (but not limited to) Courts, Police, CPS, Probation and YOS/YOTs- Update and maintain required records and systems Show less

- Assisting the teacher by completing basic admin tasks such as photocopying worksheets- Putting up classroom displays to aid with visual learning- Supervising children at break/lunch times- Assisting students who are struggling- Leading classes/groups when teachers unavailable- Writing/conducting lessons/schemes of work

- Being part of making a successful team to deliver company and store objectives- Taking responsibility to learn, develop and progress,and supporting others to improve- Identifying areas for personal development and carry out actions from PDP.- Building a good rapport with customers internally and externally through Great Conversations- Delivering exceptional customer experience - Being an advocate of Three, bringing products and services to life through engaging… Show more - Being part of making a successful team to deliver company and store objectives- Taking responsibility to learn, develop and progress,and supporting others to improve- Identifying areas for personal development and carry out actions from PDP.- Building a good rapport with customers internally and externally through Great Conversations- Delivering exceptional customer experience - Being an advocate of Three, bringing products and services to life through engaging demonstrations and aftersales activities- Providing an enjoyable customer experience, whilst tailoring solutions to meet specific customer needs- Using a range of listening/questioning skills to identify what the customer really needs/wants- Achieving personal and store KPIs- Looking for opportunities to `create customer need` by bringing our products and services to life for our customers through engaging verbal and practical presentation to bring the product to life- Being knowledgeable about performance, network, products, services, technology and competitors, using this information to make a positive impact- Understanding how to articulate the features and benefits of our services and propositions- Be aware of competitor activity and keep up to date on current trends in the industry.- Taking responsibility for ensuring store standards are high and work is in compliance with company policies and procedures at all times- Staying up-to-date on current information (ie checking messages on Company intranet). Show less

Fulfillment Agent Responsibilities:- Using a variety of postal methods I am responsible for the packing of tickets as well as quality control- Supervising/training new employees to a high standard to meet the different targets set for them by the businessSales Agent Responsibilities:- Using a variety of different ticket selling software to sell tickets in an inbound call centre environment to customers seeking entertainment from football to west end theatres- Using… Show more Fulfillment Agent Responsibilities:- Using a variety of postal methods I am responsible for the packing of tickets as well as quality control- Supervising/training new employees to a high standard to meet the different targets set for them by the businessSales Agent Responsibilities:- Using a variety of different ticket selling software to sell tickets in an inbound call centre environment to customers seeking entertainment from football to west end theatres- Using knowledge of the company to offer the best possible customer service to customers over a wide range of events- Constant quality control on each phone call and keeping to certain standards set down by the company and meeting them- Box office work including management of the VIP/guestlist box office on site at the Isle of Wight, as well as other work at other festivals including Creamfields and Parklife. Show less

- Using ticket selling software to sell tickets to people in person and over the phone- Taking card details and organising the tickets to be posted out or collected. - Using e-mail to arrange acts to be booked at the Theatre - Liaising with Ticketline about on sales as well as sales figures.

- Prepping, cooking and presenting of all items on the Wetherspoons menu- Cleaning and maintaining high levels of hygiene throughout the kitchen - Taking deliveries- Organising the daily tasks between the other staff and myself

- Bar and staff management- Serving customers, dealing with customer enquiries- Maintaining stock, balancing stock sheets - Handling cash floats. - Responsible for taking cash skims in excess of a thousand pounds. - Food hygiene certified and customer care trained.

- Managing of stock over two bars over two floors during open and closed times- Organising staff on both bars creating rotas for the month- Taking deliveries from the brewery and setting up and carrying out line cleaning- Opening and closing the building with my own set of keys and alarm code. - Organisation of student and charitable events by fundraising and DJing on occasion.