As a highly motivated, outcomes-driven and customer-oriented risk and compliance manager with excellent leadership skills, I am passionate about building enduring, mutually beneficial relationships. Having spent the past 20 years with ASB Bank in a variety of positions, I have developed a reputation as a respected financial crime compliance (FCC) subject matter expert who is trusted to provide reliable and impactful advice. With a Lean Six Sigma Green Belt, I pride myself on my ability to drive continuous improvement, streamline processes and maximise efficiencies, whilst building positive, engaged and empowered teams. I have an unwavering commitment to delivering exceptional customer experiences, and as a dedicated advocate for diversity and inclusion, I held the role of Secretary of the ASB Unity Group. CORE COMPETENCIES:• An accomplished risk manager with a track record of success within complex, multi-faceted settings• A trusted advisor who is relied on by senior management to provide timely, accurate insights• A supportive leader who creates and cultivates engaged, empowered, high performing teams• Builds lasting relationships with key stakeholders based on respect and delivering on promises • Committed to thoroughly understanding customer needs and creating optimal experiences • Practical and solutions-focused with a strong interest in driving continuous improvement • Self-aware and emotionally intelligent with highly developed writing and presenting skills• Recognised by leaders for my resilience, professionalism and sound judgement under pressure • Empathetic, inclusive and dedicated to embracing diversity and promoting wellbeing in others