Daryl Spencer

Daryl Spencer Email and Phone Number

Director at Daryl Spencer Consulting Limited @ Bank of Ireland
dublin, dublin, ireland
Daryl Spencer's Location
Shipley, England, United Kingdom, United Kingdom
About Daryl Spencer

I have 20 years experience working in Financial Services across UK and ROI with significant expertise in transforming under performing collections and recoveries operations. Working with clients such as TSB Bank, NewDay and Co Op Bank has enabled me to design, implement and embed a significant number of customer contact programmes aimed at delivering fair outcomes whilst managing credit risk and impairment losses. Strong ability to drive step changes in collections performance through proactive implementation of effective collections strategies, combined with improvements in operational performance resulting in reduced arrears levels and impairment on secured and unsecured books. Excellent communicator and leader of people and change, combined with strong regulatory understanding of UK and ROI codes of conduct in mortgage arrears practises.

Daryl Spencer's Current Company Details
Bank of Ireland

Bank Of Ireland

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Director at Daryl Spencer Consulting Limited
dublin, dublin, ireland
Website:
bankofireland.com
Employees:
9756
Daryl Spencer Work Experience Details
  • Daryl Spencer Consulting Limited
    Director
    Daryl Spencer Consulting Limited May 2015 - Present
    West Yorkshire, England, United Kingdom
    Provision of Interim Management cover for Collections and Recoveries throughout UK and ROI combined with arrears management consultancy specifically aimed towards effective strategy implementation and operational performance improvement techniques.
  • Bank Of Ireland
    Head Of Collections Strategy Implementation
    Bank Of Ireland Feb 2014 - Present
    Republic Of Ireland
    Currently responsible for design and implementation of collections strategies for both secured and unsecured collections and recoveries covering end to end process management and campaign effectiveness.
    View
  • Uk Asset Resolution
    Operational Portfolio Manager
    Uk Asset Resolution Jun 2012 - Feb 2014
    Responsible for end to end Collections & Recoveries for Bradford & Bingley portfolio including responsibility for circa. 200 fte. Responsible for portfolio and operational performance through effective deployment of strategic and tactical collection campaigns.
  • Uk Asset Resolution
    Collections Site Manager
    Uk Asset Resolution Jan 2011 - Jun 2012
    Responsible for Early and Late Arrears Collections Operations for Bradford and Bingley mortgage arrears portfolio.

Daryl Spencer Skills

Management Financial Services Stakeholder Management Risk Management Change Management Portfolio Management Strategy Banking Credit Risk Collections And Recoveries Financial Risk Mortgage Lending Credit Cards Retail Banking Credit Credit Analysis Financial Services Operational Management Collections Management End To End Collections Strategy And Implementation Mortgage Servicing And Administration Debt Management Change Management And Operations Transformation Experience Process Improvement And Performance Measurement Skills

Daryl Spencer Education Details

Frequently Asked Questions about Daryl Spencer

What company does Daryl Spencer work for?

Daryl Spencer works for Bank Of Ireland

What is Daryl Spencer's role at the current company?

Daryl Spencer's current role is Director at Daryl Spencer Consulting Limited.

What schools did Daryl Spencer attend?

Daryl Spencer attended Bradford College, Oakbank School Keighley.

What skills is Daryl Spencer known for?

Daryl Spencer has skills like Management, Financial Services, Stakeholder Management, Risk Management, Change Management, Portfolio Management, Strategy, Banking, Credit Risk, Collections And Recoveries, Financial Risk, Mortgage Lending.

Who are Daryl Spencer's colleagues?

Daryl Spencer's colleagues are Mary Rafferty, Niall Wrafter, Emma Murphy, Deepali Gupta, Jackie Regazzoli, Cátia Moreira, Vincent Mulvin.

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