Daryl F. Email & Phone Number

Vancouver, British Columbia, Canada

Richmond, BC

Responsible for the management of Ideon Packaging's internal charity, 4theKids. Since 2010 this charity has raised over $50,000 for local charities and toy drives through various initiatives and funded entirely by the company and it's employees.

Richmond, BC

Working cross-functionally with other leaders to solve problems, support team members and guide strategic objectives. I am constantly challenging existing standards and looking for waste. Identifying gaps in the department and develop/facilitate training to ensure the team has the skills and abilities to deliver WOW while maintaining a cohesive team that.

Richmond, BC

Answering every phone call within 2 rings or less. Answering emails within 30 minutes or less. Generally maintaining an extremely high level of customer service for both internal and external customers. Managing many of Ideon's highest profile customers to ensure they are never without packaging when they need it while also managing internal inventory.

Vancouver, Canada Area

One of three members of our store who help co-ordinate the designing, fitting, ordering and decorating of over 300 groups, associations, movies and mostly hockey teams apparel and equipment all over North America.

I was in charge of scheduling, hiring and general organization of the busiest area of Western Canada's largest hockey retailer. I also assisted in the buying decisions for our one-piece stick section while maintaining general organization and cleanliness.

On the sales floor it was my job to make sure every single athlete that came through the doors was able to find equipment that both fit their body and budget. This included Skate fitting which is the most intricate fitting process of all the pieces of gear that you need to play hockey. As one of the older members of the floor a lot of my time was also.

Assisted customers and their children in getting hockey equipment optimized for game day. Some of my duties in the Sharpening room included Sharpening, Profiling of Steel, Repairing pieces of equipment and general cleanup of the store and the room.