Caren was founded by two like-minded car enthusiasts. We understood the pain of regular car maintenance and strove to bridge the gap in an industry that has yet been able to provide enough.We operated on the belief that regular car maintenance shouldn't be a chore. Spend time on the things that matter more in life. Leave the dirty work to the professionals.With quality and service being the forefront of Caren's mission, we achieved an 85% conversion rate for customers who trialed our 1-month free subscription and a 93% customer retention till the exit of the business.

• Conducted training sessions with newcomers and ensured that they adhered to 100% of SOPs and guidelines • Reduced packing time by ~38% by implementing improved operational workflows • Achieved ~95% consistent delivery ratings by evaluating delivery routes and employee assignments • Part of Circuit Breaker team that supported revenuegrowth by 150% (i.e., KOI x Grain partnership)

• Reported directly to the founder of RC9, a car rental company in Singapore that exited at a valuation of SG$1.59m• Assisted marketing team to generate a content calendar pertaining to car rental peak periods• Collaborated with product team to generate marketing collaterals for partners' promotional advertisement• Led the contract renewal process to improve customer retention rate by introducing initiatives promoting the extension of contracts

• Compilation of order forms and executed pre-packing of online orders.• Assisted in day-to-day sales and operations• Restocking of products ensuring sufficiency of items