Daryl Jason Pedro Email & Phone Number

National Capital Region, Philippines

• Managing a team in Supplier Information Risk Governance, a part of Enterprise Information Security.• Managing the knowledge base of Supplier Information Risk Governance.• Ensuring third-party suppliers’ compliance with business requirements – business agreement, policies, procedures, and regulations.• Overseeing and supervising assigned analysts’ work to ensure risk assessment and remediation activities are carried out effectively and efficiently.• Spearheading the new hire training program, ensuring seamless onboarding and rapid integration of new employees.• Contributing to multiple projects, collaborating cross-functionally to achieve organizational goals.• Conducting regular performance reviews, providing feedback, and setting development goals for team members.• Addressing and resolving any conflicts or issues within the team to maintain a positive work environment.• Maintaining regular communication with stakeholders to keep them informed about project progress and any potential risks.

National Capital Region, Philippines

• Performs information security risk assessment to suppliers/vendors of UnitedHealth Group.• Leads initial/periodic assessments and remediation of identified findings.• Leverage HITRUST Common Security Framework (CSF) for the assessment.• Identify supplier’s security and business risk landscape and to potentially identify opportunities to remediate identified gaps.• Ensure supplier's compliance to the business agreement, policies, procedure, and regulations along with ability to map security controls and compliance requirements.• Review supplier's policies & procedures, technical configurations, and provide feedback.• Communicate, escalate, and track vendor remediation progress on remediation activities.• Perform quality review of other auditors as their risk manager.• Quality reviews include approval of findings and ensuring evidences are sufficient.• Review supplier’s third-party attestation / certification. (HITRUST, SOC 2, ISO27001)• Cybersecurity laws and regulations. (HIPAA, GDPR, CCPA, NYCRR, FISMA, etc.)• Managing MS Teams of Supplier Information Risk Governance project.

National Capital Region, Philippines

Taguig, National Capital Region, Philippines

Provide general IT service management support: access, asset, incident management, etc.Used HPSM and ServiceNow as ticketing tool.Knowledge Author. Updating knowledge base of Help Desk.Champion / Coach for Incident and Telecommuter training.Backup trainer.Supported access and password reset for internal applications.Supported telecommuters: VPN, Cisco AnyConnect, Work At Home kit using Cisco and Linksys Router.Supported common hardware and software including network: Windows 7, 8, and 10; Microsoft Office; Drive Mapping for servers; Smart Card; Bomgar; Email using Outlook and Web Mail; Wi-Fi; Cisco IP Phone; VCC Desktop; Cisco Jabber; Pulse Secure; Citrix; Active Directory; RSA SecureID; BitLocker; Internet Explorer; RightFax; Blackberry UEM Client; WebEx; Antivirus using Symantec Endpoint Protection; Server/Local file restore; SharePoint Site.Strictly following HIPAA regulations.

Ncr - National Capital Region, Philippines

Website troubleshooting for bugs and errors and basic guide for website creation.Billing and cancellation of account.TV, VOIP, Network and Internet connection troubleshooting.

Ncr - National Capital Region, Philippines

Network and Internet connection troubleshooting for Time Warner Cable and Bright House Networks. Supports wireless and wired connection. Supports Email issue and anti-virus software.

Ncr - National Capital Region, Philippines

EmployeeHardware and software troubleshooting for Dell (US).Network and Internet connection troubleshooting for Telus ADSL (Canada).