Daryl Joseph Nieva Email & Phone Number

NCR - National Capital Region, Philippines

• Assigned to various projects as Tier 3 Technical Implementer for VMware vSphere Infrastructure which includes, but not limited to, VMware vSphere 6.5 / 5.5, VMware ESXi, and VMware Site Recovery Manager 6.5 / 5.8.
• Engaged in project planning, attends kick-off meetings, and provides continuous support until project closure.
• Assigned as primary contact within the team for any VMware related concerns.
• Provide coaching and KTs on VMware related technologies within the team.

NCR - National Capital Region, Philippines

• Provide Tier 3 support across all Server platforms used in development, test, and live production environment.
• Design Platform environments to maximize company’s server infrastructure. This includes but not limited to: Windows Server, System Center Data Protection Manager, Microsoft Exchange, Skype for Business, Microsoft SQL.
• Design Cloud environments using Microsoft Azure… Show more
• Design Cloud environments using Microsoft Azure to create disaster recovery solutions.
• Monitor, maintain, and troubleshoot Hybrid Cloud / On-premise server systems and server applications in line with team’s SLA.
• Manage Tier 2 and Tier 1 engineers. Provide KTs and sync-up to ensure engineers’ competitive technical skills.

11F Net Square Building, Third Ave. Cor. 28th St., Crescent Park West, Bonifacio

• Assigned as the Primary Engineer (SME) for VMware vSphere and VMware View Infrastructure. The environment comprises of 2 vCenter servers with more than 60 ESXi hosts which are clustered to Production, Dev/UAT, SQL.
• Spearhead VMware ESXi hosts and Windows Servers patching
• Assigned as the Secondary Engineer for Windows Server Platform which comprises of Windows Server 2000 / 2003 / 2008 / 2012
• Provide support to physical server hardware fault… Show more
• Provide support to physical server hardware fault. Perform initial troubleshooting and log analysis. Collaborate and log calls to vendors if hardware fault was identified for replacement.
• Perform Virtual Server and Physical Server decommissioning.

Tower 2, The Rockwell Business Center, Ortigas Ave., Pasig City

• Technical Account Manager (TAM)
• Trusted Security Advisor / Partner to several accounts which utilize Trend Micro Solutions.
• Manages political/technical escalations which requires the ability to provide executive summaries, facilitate status update calls, provide status updates to all stakeholders, and resolve escalations with.
• Project Management - roll-out agendas to each accounts to optimize their infrastructure which involves Trend Micro… Show more Technical Account Manager (TAM)
• Project Management - roll-out agendas to each accounts to optimize their infrastructure which involves Trend Micro solutions. Lead and strategize with Sales team to determine opportunities for growth of the accounts.
• Messaging and Virtualization Systems Engineer - Focusing on datacenter and messaging solutions in securing account's infrastructure.