Daryl Joseph Nieva Email & Phone Number

Ncr - National Capital Region, Philippines

• Assigned to various projects as Tier 3 Technical Implementer for VMware vSphere Infrastructure which includes, but not limited to, VMware vSphere 6.5 / 5.5, VMware ESXi, and VMware Site Recovery Manager 6.5 / 5.8.• Engaged in project planning, attends kick-off meetings, and provides continuous support until project closure.• Assigned as primary contact within the team for any VMware related concerns.• Provide coaching and KTs on VMware related technologies within the team.

Ncr - National Capital Region, Philippines

• Provide Tier 3 support across all Server platforms used in development, test, and live production environment.• Design Platform environments to maximize company’s server infrastructure. This includes but not limited to: Windows Server, System Center Data Protection Manager, Microsoft Exchange, Skype for Business, Microsoft SQL Server, QNAP NAS, Acronis Backup 12.5, FortiMail Gateway Virtual Appliance, and Symantec Endpoint Protection.• Design Cloud environments using Microsoft Azure… Show more • Provide Tier 3 support across all Server platforms used in development, test, and live production environment.• Design Platform environments to maximize company’s server infrastructure. This includes but not limited to: Windows Server, System Center Data Protection Manager, Microsoft Exchange, Skype for Business, Microsoft SQL Server, QNAP NAS, Acronis Backup 12.5, FortiMail Gateway Virtual Appliance, and Symantec Endpoint Protection.• Design Cloud environments using Microsoft Azure to create disaster recovery solutions.• Monitor, maintain, and troubleshoot Hybrid Cloud / On-premise server systems and server applications in line with team’s SLA.• Manage Tier 2 and Tier 1 engineers. Provide KTs and sync-up to ensure engineers’ competitive technical skills.• Lead / engaged on the following projects: o Deployment of Data Protection Manager 2012 / 2016 o Deployment of SQL Server 2014 o Deployment of Skype for Business 2015 o Migration of Domain Controller to Windows Server 2012 R2 o Migration to Jeonsoft 2016 o Migration to Microsoft Exchange 2016 o Migration of Symantec Endpoint Protection 12 o Migration of File Server Show less

11F Net Square Building, Third Ave. Cor. 28Th St., Crescent Park West, Bonifacio

• Assigned as the Primary Engineer (SME) for VMware vSphere and VMware View Infrastructure. The environment comprises of 2 vCenter servers with more than 60 ESXi hosts which are clustered to Production, Dev/UAT, SQL, Firewall, and Regional sites.• Spearhead VMware ESXi hosts and Windows Servers patching• Assigned as the Secondary Engineer for Windows Server Platform which comprises of Windows Server 2000 / 2003 / 2008 / 2012• Provide support to physical server hardware fault… Show more • Assigned as the Primary Engineer (SME) for VMware vSphere and VMware View Infrastructure. The environment comprises of 2 vCenter servers with more than 60 ESXi hosts which are clustered to Production, Dev/UAT, SQL, Firewall, and Regional sites.• Spearhead VMware ESXi hosts and Windows Servers patching• Assigned as the Secondary Engineer for Windows Server Platform which comprises of Windows Server 2000 / 2003 / 2008 / 2012• Provide support to physical server hardware fault. Perform initial troubleshooting and log analysis. Collaborate and log calls to vendors if hardware fault was identified for replacement.• Perform Virtual Server and Physical Server decommissioning.• Install, Configure, Maintain, Troubleshoot, and Provision Virtual Servers which runs Windows Server 2000 / 2003 / 2008.• Install, Configure, Maintain, Troubleshoot, and Provision Virtual Desktops (VDI) which runs Windows XP and Windows 7 based from a defined SOE.• Configure, manage, maintain, and troubleshoot Active Directory, DHCP, and DNS.• Configure, manage, maintain, and troubleshoot management tools which includes Microsoft System Center Operations Manager 2007 R2 and Microsoft System Center Configuration Manager 2007.• Configure, manage, maintain, and troubleshoot Printer Servers and File Servers.• Configure and manage Microsoft Forefront Threat Management Gateway and Internet Security and Acceleration (ISA) Server.• Modify and grant permission to Microsoft Exchange Mailboxes and PDLs.• Perform Daily Health Checks, thru monitoring scripts, in VMware infrastructure to proactively monitor and maintain the environment.• Utilizes Triole ticketing tool to deliver support to customers. Strongly follows and works within ITIL support structure for Incident, Change, Service Request, Asset and Problem Management. Show less

Tower 2, The Rockwell Business Center, Ortigas Ave., Pasig City

Technical Account Manager (TAM)• Trusted Security Advisor / Partner to several accounts which utilize Trend Micro Solutions.• Manages political/technical escalations which requires the ability to provide executive summaries, facilitate status update calls, provide status updates to all stakeholders, and resolve escalations with minimal/without management involvement.• Project Management - roll-out agendas to each accounts to optimize their infrastructure which involves Trend Micro… Show more Technical Account Manager (TAM)• Trusted Security Advisor / Partner to several accounts which utilize Trend Micro Solutions.• Manages political/technical escalations which requires the ability to provide executive summaries, facilitate status update calls, provide status updates to all stakeholders, and resolve escalations with minimal/without management involvement.• Project Management - roll-out agendas to each accounts to optimize their infrastructure which involves Trend Micro solutions. Lead and strategize with Sales team to determine opportunities for growth of the accounts and IT Security requirements.• Messaging and Virtualization Systems Engineer - Focusing on datacenter and messaging solutions in securing account's infrastructure.• Technical Leader for TAM Services Team - This requires Leadership role and being a model for the team. Continuously develop skill sets not only for Trend Micro solutions, but also with the latest technologies. Strategize technical direction and provide technical trainings to the team.• Delivers TOI on current Trend Micro solutions and on various technologies which serves as the backbone of Trend Micro products.VMware Systems Administrator• Install, configure, and maintain a virtual environment with 25 VMware ESXi nodes deployed in cluster environment to ensure efficiency of shared resources. This virtual environment is totally being used by TAM Service Team.• Install, configure, and maintain SAN utilizing SuperMicro appliance. Several LUNs were created and designated to each member of TAM Services Team which serves as the datastores in virtual environment to ensure successful DRS.• Install, configure, and maintain Windows Server 2003/2008, Windows XP/Vista/7/8, and various flavors of Linux OS particularly RHEL, CentOS, Ubuntu, Fedora, and SUSE.• Install, configure, and maintain different server roles and applications. Show less