Daryll Smith Email & Phone Number

Durban Area, South Africa

• Successfully managed a diverse range of projects from conception through implementation.• Commended by management on numerous occasions for the quality and consistency of my performance• Provided onsite IT training to over 200 clients outlets on a weekly basis.• Created and presented an excellent image of the company and its services to customers, and coordinated and communicated well with clientele and management at all levels.• Was part of a team which was responsible for providing Standard and FNB bank with network security and encryption of documentation.

Durban Area, South Africa

• Managed the IT budget effectively saving the company 30% of their prior costs on software and hardware.• Setup a barcoding system for DAL shipping company saving the company money on outsourced labeling companies.• Provided weekly reports on network consistency, and server maintenance.• Represented the IT department in monthly productivity meetings, proposing new system solutions and budget as well as provide insight to the current system functionality.

Durban Area, South Africa

• Responsible for complete roll out of all stores across South Africa. • Implementing the Mimecast system hence creating a more secure email environment should the exchange server be under maintenance.

Romford, United Kingdom

• Supported over 1000 users world wide via IT helpdesk, with a 86% first time fix rate on monthly productivity reports.

London, United Kingdom

• Support - 1000+ users (500 remote users.• Providing remote assistance, as well as desk side support.• OS -supporting and troubleshooting both PC and MAC.• Blackberry - account setup (BES).• Networking – Setting up Routers, WAN, LAN, Printers, and TCP/IP Security.• Antivirus, Firewalls and VPN working from home• Supporting Windows operating systems XP, Vista, office 03/• Printer maintenance, setup and trouble shooting.• Citrix Management \ Setup.

It Professional

High School, Mathematics, Business Economics, History, Biology, English, Afrikaans

Associate’S Degree, Sound Engineering

High School, Mathematics, Business Economics, History, Biology, English, Afrikaans