-Spearheaded global demand planning for a multinational household appliances manufacturer, overseeing 33 models and 170 regional clusters to optimise optimising operations and aligning strategies with evolving market demands with a focus on future-proofing technology strategies-Designed and implemented comprehensive learning journeys for new joiners within a government health organisation, enhancing operational efficiency through targeted training programs. Conducted strategic focus groups… Show more -Spearheaded global demand planning for a multinational household appliances manufacturer, overseeing 33 models and 170 regional clusters to optimise optimising operations and aligning strategies with evolving market demands with a focus on future-proofing technology strategies-Designed and implemented comprehensive learning journeys for new joiners within a government health organisation, enhancing operational efficiency through targeted training programs. Conducted strategic focus groups to identify pain points and shape future learning strategies.-Led industry consultations and system enhancements for a government authentication portal, collaborating with diverse stakeholders to streamline processes and directly supporting technology transformation goals. Managed data synthesis and actionable insights for strategic decision-making.-Directed change management activities for healthcare billing transformation, ensuring smooth transitions and user adoption. Reviewed technical documents to facilitate effective training and ensure alignment to technological goals.-Led the project management office for HR transformation in a leading local bank, overseeing onsite and offshore teams to drive successful project delivery and technology implementation strategies.-Spearheaded value realisation initiatives for ERP system implementation in a government scientific research organisation, developing KPIs and dashboards to track and visualise business benefits of implementing forward looking technology, enabling informed decision-making.-Empowered the data pillar for a Japanese multinational financial services institution, developing data strategies and modelling for combining CLM data across APAC using a cloud-based CLM system with integrated AI-driven solutions to enhance decision-making, streamline operations, and drive strategic technology outcomes. Show less

Teaching Assistant for Management Communications, Economics of Globalization and Project Management• Assist professors in administrative tasks during and outside teaching hours.• Provide consultations to students who require help in their school work.

• Assist administrators in event logistics and programme execution.• Mentor and provide support for incoming exchange students.

Part of the Transformation Management Office overseeing the delivery of 10 key programs as part of ASEAN’s largest multi-year technology uplift initiative for a Asia’s largest Government-owned global investment company.• Supported in documenting the operating model, processes and governance of certain key functions of the program delivery• Tracked cross program dependencies and the quality of the program delivery artefacts• Validated the accuracy of account access provision for… Show more Part of the Transformation Management Office overseeing the delivery of 10 key programs as part of ASEAN’s largest multi-year technology uplift initiative for a Asia’s largest Government-owned global investment company.• Supported in documenting the operating model, processes and governance of certain key functions of the program delivery• Tracked cross program dependencies and the quality of the program delivery artefacts• Validated the accuracy of account access provision for ~ 500 transformation partners and consultants• Compiled a set of operating guide for the team to achieve efficiency, quality output and uniformity performance when carrying out complex routine activities Show less

•Reviewed productivity capability development and process improvement, covering ISO 9001, 14001, 22000, OHSAS 18001• Carried out internal audits and management reviews for clients• Assisted Consulting Directors in WSQ course development, which covers E-Learning, research and conducting of courses

• Recorded and assisted in procuring supplies for ships docked in Singapore