Text messaging has become an important engagement channel to help modern brands develop enduring, empathetic relationships with customers and employees. It allows brands to be there, be useful and be responsive – at any time and in any place.Those brands need a partner with a powerful, scalable and reliable platform – as well as a deep understanding of how text messaging can transform business processes. At OpenMarket, we have unrivalled expertise, service flexibility, system performance and reliability. We have over 200 employees across offices in Seattle (headquarters), Detroit, London, Sydney, Pune, and Guadalajara. I look after the Engineering teams that deliver that powerful platform of services, leading teams in London, Seattle and Guadalajara.

CMO Software's solutions make it easy to manage environmental, health and safety risks and to stay ahead of complex regulatory and audit compliance requirements.Responsible for managing CMO's product development and QA, managing teams based primarily in Tomsk, Russia and in Pune, India.

SDL provides Global Customer Experience Management, which helps organizations to deliver compelling and engaging experiences, informed by an understanding of individual customers. Responsible for Product Development for Language Technology products, managing diverse teams spread across six different countries.

SDL Social Intelligence offers an enterprise suite of social intelligence tools and services that includes social media monitoring, listening, analytics and predictive insights.SDL Social Intelligence is part of the SDL International Group.SDL offers global customer experience solutions with an integrated suite of CXM products. Social Intelligence drives most of the customer KPIs for the SDL global CXM solution.

Provided strategic leadership, fiduciary oversight, and development assistance to a leading Pacific Northwest theatre. Served on Executive Committee of Board of Directors.Member of Executive Committee and Board Secretary - 2012-14

Responsible for the Noetix technologies products and for the Noetix Consulting organization. Manage the growth and development of Noetix Generators, Noetix Search, Noetix Platform, and the Noetix Analytics Foundation. In addition, oversee the sales and delivery of consulting services to implement Noetix BI solutions for customers. • Managed the creation of the Noetix Generator and Noetix Dashboard product families from conception through release for multiple products providing integration with IBM Cognos, SAP Business Objects, OBI EE and Microsoft BI.• Managed all development of NoetixViews for Oracle E-Business Suite. • Managed consulting organization, supervising global team of more than 50 consultants.• Managed Sales Consulting organization for three years

Provided strategic leadership, fundraising assistance, and financial oversight. Served multiple years as Board President.

Provided strategic leadership, fundraising assistance, and financial oversight. Served multiple years as Board VP and Secretary.

• Managed Development, Quality Assurance, Documentation, and Program Management teams responsible for building n-tier CRM and e-Business products. Supervisory responsibility for more than 70 employees and contractors. • Achieved 92% on-time product delivery success rate during 1999 calendar year. • Member of Executive Team responsible for defining product strategies, sales and marketing strategies, corporate direction, and financial objectives. • Contributed extensively in sales cycle, communicating Onyx technology strategy and direction to major customers and prospects.• Supervised the Released Product Support team, providing second level technical support for Onyx software products. In addition to issue escalation, this team developed service packs and maintenance releases for Onyx products.• Directly managed the team of program managers responsible for coordinating the development and delivery of all Onyx Software products.

• Managed development, documentation, QA, localization and technical support for 2 distinct product families, totaling 8 different products, on Windows and Macintosh platforms. • Supervised localization into 5 additional languages, including both single-byte and double-byte localization.• Supervised entire development process (from conceptualization through specification and design and implementation) of two completely new products in a new line of business. These included a web-commerce / job management product and an internet enabled media asset management product.• Shipped multiple releases of 6 printing and publishing products, including the market leading client-server print management product, a cross-platform trapping product, and an award-winning imposition application.• Active member of Executive Team that defined product strategy, business goals and objectives, sales forecasting and marketing prioritization.

- Managed all technical, operational, and administrative functions for Luminous Corporation, as a subsidiary company, after its acquisition by Imation. Supervisory responsibility for more than 60 employees. Budgetary oversight for $14 million annual budget.- Led the Executive Team responsible for defining product strategies, sales and marketing strategies, and financial objectives. Led the creation and tracking of annual and quarterly business plans.- Active member of Executive Team that defined product strategy, business goals and objectives, sales forecasting and marketing prioritization.- Managed development, documentation, QA, localization and technical support for 2 distinct product families, totaling 8 different products, on Windows NT, Windows 95 and Macintosh platforms. - Supervised localization into 5 additional languages, including both single-byte and double-byte efforts- Supervised entire development process (from conceptualization through specification and design and implementation) of two completely new products in a new line of business for the corporation. These included a web-commerce / job management product and an internet enabled media asset management product.- Shipped multiple releases of six printing and publishing products, including the market leading client-server image and print management product, a cross-platform trapping product, an award-winning imposition application, and a flexible, multiple-protocol data communication product.

- Managed development, documentation, QA and technical support for Frame’s family of Document Life Cycle Management Products. Grew staff from 8 employees to 35, overseeing annual budget of $3.4 million.- Established software engineering processes, including design reviews, code inspections, and quality assurance planning and execution.- Expanded development staff from 4 engineers to 15 engineers, coordinating all recruiting, hiring and training of new developers. Coordinated multi-site development and multi-site QA efforts across 3 locations

Development programmer for RDBMS application products (1986 – 1989).Development programmer for CAD / CAM applications (1984 – 1986).