Cox Business Customer Care Supervisor
CurrentManage a team of 15-20 Cox Business Technical Support Representatives.
Dec 2018 - Present
AeroLeads people directory · profile
Daryl Simmons Email & Phone Number
Cox Business Customer Care Supervisor
at
Cox Communications
1 work email found
@cox.com
3 phones found area 619 and 404
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Cox Business Customer Care Supervisor
Location
Omaha, Nebraska, United States
Company size
Who is Daryl Simmons? Overview
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Quick answer
Daryl Simmons is listed as Cox Business Customer Care Supervisor at Cox Communications, a with 14312 employees, based in Omaha, Nebraska, United States. AeroLeads shows a work email signal at cox.com, phone signal with area code 619, 404, and a matched LinkedIn profile for Daryl Simmons.
Daryl Simmons previously worked as DATA Tier II Supervisor at Cox Communications and High Speed Internet Team Operations Manager at Cox Communications. Daryl Simmons holds Master Certificate, Music Production Using Reason from Berklee College Of Music.
Company email context
Email format at Cox Communications
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{first}.{last}@cox.com
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AeroLeads found 1 current-domain work email signal for Daryl Simmons. Compare company email patterns before reaching out.
Profile bio
About Daryl Simmons
***If I do not personally know you, and you would like me to add you to my network, please make your profile publically viewable.***Tier II Supervisor - Manage a team of 15-21 Tier 2 Technical Support Representatives. Provide coaching and feedback on performance and career guidance. Manage vacations and payroll. Administer disciplinary actions when warranted. Interview new hires. Oversee and participate in projects affiliated with the Technical Support and Tier 2 departments. Set and work toward department goals. Work cross functionally with other tech support teams to provide Best in Class Customer Service. Manage training and QC training materials for High Speed Internet Tier 2 representatives.Specialties: Six Sigma Green Belt, Reason 3.0, Reason 4.0, Reason 6.5, Reason 9.5, Audacity, Cash Handling, Coaching, Management, Microsoft Office, Minitab, Leadership, Amazing Coaching Experience, 4DX, Scheduling, Strength Based Leadership, Onboarding.
Listed skills include Troubleshooting, Technical Support, Call Centers, Telecommunications, and 36 others.
Current workplace
Daryl Simmons's current company
Company context helps verify the profile and gives searchers a useful next step.
Cox Communications
7 roles
Daryl Simmons work experience
A career timeline built from the work history available for this profile.
Data Tier Ii Supervisor
Formerly known as Tier II Team Operations Manager. Renamed to Supervisor after realignment.Manages a team of 15-22 Tier II High Speed Internet technical support representatives.
High Speed Internet Team Operations Manager
This position is the same as Cox Communications Supervisor.
Oct 1999 - Mar 2001
High Speed Internet Technical Support Lead
Assisted Supervisor in supporting team members, Monitored TSR calls using the Quality Observation form, Coached TSRs in an effort to help them improve their position on the Total Rewards Matrix and enhance their confidence, Served as a resource for TSRs and Supervisor by answering questions regarding policies and procedures both over the phone and on a walk up basis, handled external customer escalations.
Mar 1998 - Oct 1999
High Speed Internet Technical Support Rep.
Provided customer service for the Cox@Home product by sharing information about the service and scheduling orders and service calls. Provided technical support by troubleshooting hardware and software problems and educating customers on our Cox@Home product. Ensured customer satisfaction on each and every call. Mentor new trainees.
Sep 1997 - Mar 1998
Customer Service Rep.
Provided customer service support for billing assistance, new service installation, transfers, disconnects, retention, upgrade and downgrade work orders, and educated customers on our premium services. Ensured customer satisfaction with overall experience on each and every call.
Oct 1996 - Sep 1997
Senior Ariman
2E154 - Television and Intrusion Detection Systems, Television Studio Equipment Operations and Repair. Maintained and repaired various intrusion detection systems including fence sensors, buried ported coaxial sensors, balanced magnetic switch door sensors, and microwave and ultrasonic interior sensors, Repaired and maintained closed circuit television system.
Aug 1992 - Jul 1996
Team & coworkers
Colleagues at Cox Communications
Other employees you can reach at cox.com. View company contacts for 14312 employees →
WM
Wunayeto Mckazamba
Colleague at Cox CommunicationsNorfolk, Virginia, United States
View →
DW
Derrick Williams, Mba, Msba, Bsba
Colleague at Cox CommunicationsChesapeake, Virginia, United States
View →
SD
Steve Denney
Colleague at Cox CommunicationsAtlanta Metropolitan Area, United States
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JJ
John Jenkins
Colleague at Cox CommunicationsWichita, Kansas Metropolitan Area, United States
View →
RC
Raymond Cast
Colleague at Cox CommunicationsSan Clemente, California, United States
View →
AF
Amanda Fry, Pmp
Colleague at Cox CommunicationsOmaha, Nebraska, United States
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VA
Victoria Allen
Colleague at Cox CommunicationsParker, Colorado, United States
View →
AL
Al Lewis
Colleague at Cox CommunicationsOklahoma City Metropolitan Area, United States
View →
TC
Tim Cotter
Colleague at Cox CommunicationsAtlanta, Georgia, United States
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SK
Samanyu Kodi
Colleague at Cox CommunicationsCumming, Georgia, United States
View →
Wunayeto Mckazamba
Colleague at Cox CommunicationsNorfolk, Virginia, United States
View →
DW
Derrick Williams, Mba, Msba, Bsba
Colleague at Cox CommunicationsChesapeake, Virginia, United States
View →
SD
Steve Denney
Colleague at Cox CommunicationsAtlanta Metropolitan Area, United States
View →
JJ
John Jenkins
Colleague at Cox CommunicationsWichita, Kansas Metropolitan Area, United States
View →
RC
Raymond Cast
Colleague at Cox CommunicationsSan Clemente, California, United States
View →
AF
Amanda Fry, Pmp
Colleague at Cox CommunicationsOmaha, Nebraska, United States
View →
VA
Victoria Allen
Colleague at Cox CommunicationsParker, Colorado, United States
View →
AL
Al Lewis
Colleague at Cox CommunicationsOklahoma City Metropolitan Area, United States
View →
TC
Tim Cotter
Colleague at Cox CommunicationsAtlanta, Georgia, United States
View →
SK
Samanyu Kodi
Colleague at Cox CommunicationsCumming, Georgia, United States
View →
2 education records
Daryl Simmons education
Master Certificate, Music Production Using Reason
Associates, Liberal Arts
Southwestern College
FAQ
Frequently asked questions about Daryl Simmons
Quick answers generated from the profile data available on this page.
What company does Daryl Simmons work for?
Daryl Simmons works for Cox Communications.
What is Daryl Simmons's role at Cox Communications?
Daryl Simmons is listed as Cox Business Customer Care Supervisor at Cox Communications.
What is Daryl Simmons's email address?
AeroLeads has found 1 work email signal at @cox.com for Daryl Simmons at Cox Communications.
What is Daryl Simmons's phone number?
AeroLeads has found 3 phone signal(s) with area code 619, 404 for Daryl Simmons at Cox Communications.
Where is Daryl Simmons based?
Daryl Simmons is based in Omaha, Nebraska, United States while working with Cox Communications.
What companies has Daryl Simmons worked for?
Daryl Simmons has worked for Cox Communications and United States Air Force.
Who are Daryl Simmons's colleagues at Cox Communications?
Daryl Simmons's colleagues at Cox Communications include Wunayeto Mckazamba, Derrick Williams, Mba, Msba, Bsba, Steve Denney, John Jenkins, and Raymond Cast.
How can I contact Daryl Simmons?
You can use AeroLeads to view verified contact signals for Daryl Simmons at Cox Communications, including work email, phone, and LinkedIn data when available.
What schools did Daryl Simmons attend?
Daryl Simmons holds Master Certificate, Music Production Using Reason from Berklee College Of Music.
What skills is Daryl Simmons known for?
Daryl Simmons is listed with skills including Troubleshooting, Technical Support, Call Centers, Telecommunications, Customer Satisfaction, Customer Service, Leadership, and Training.
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