Daryl W. Email & Phone Number

London, GB

Championing client satisfaction, retention, and revenue growth within HCLTech’s UK Capital Markets portfolio, serving as both an advocate and strategic business partner.

Leads the engagement and growth of HCLTech’s relationships with foreign banks operating in the UK&I.

Hong Kong, Hong Kong, HK

United Outcomes was a Consultancy specialising in Business and IT Transformation, Digital Change, and Programme Assurance. Having rebranded from Practicus Consulting it pioneered a community hybrid model with offices in the UK, Hong Kong, and Australia.Shortly after joining United Outcomes Daryl was entrusted with running the UK firm when the global CEO.

Founded DWC, combining specialist digital consultancy services, innovative software development and brand communications to optimise growth and engagement for financial and retail organisations. Leveraging extensive specialist experience and a robust network of influential contacts, quickly scaled the business from start-up to £1m+ annual revenues. Notable.

Swindon, Wilts, GB

Catalyst for an innovative commitment to radically transform direct sales and customer experiences digitally. Created and led the Group Innovation Lab and Digital Development team to identify & respond to changing consumer needs and business model disruption. Pioneered key digital projects including ApplePay, and spearheaded innovative sales & marketing.

GB

Directed Northern Rock's operational strategy function in close collaboration with business and IT divisions, as well as government bodies such as the Treasury and UKFI. Charged with determining the most value-maximizing approach to separating the bank (good/bad bank model). Subsequently, co-led due diligence, high-level design, and a £120 million business.

Gogarburn, GB

Collaborated with McKinsey and Accenture consulting teams to define operational strategy, seamlessly integrating operational plans into RBS. Executed the strategy, establishing a target operating model and benefits realization plan to achieve £2.5 billion in savings as part of the comprehensive restructuring efforts aimed at restoring the bank's.

Dublin 2, IE

Entered the role with momentum, overseeing a £40 million budget and leading a team of 200 staff. Streamlined UK and international helpdesks, enhanced vendor management and SLAs, and implemented external benchmarking measures. Engineered performance-driven contracts within the supply chain, mitigating risks and achieving a 15% cost reduction.

Dallas, TX, US

Transitioned to AT&T with the acquisition of IBM’s global network services division in 1999.Advanced through various Sales/Commercial Leadership positions, culminating in roles as AT&T Country Manager and Centre Director (1999-2005). Recognized twice with the prestigious ‘President’s Award for Excellence’ for consistently surpassing sales and customer.

Armonk, New York, NY, US

Oversaw IBM’s Global Network Managed Services, ensuring exceptional provision and performance for corporate clients across Europe, the Middle East, and Africa. Selected for IBM’s prestigious Management School and High Potentials Development Program, with sponsorship to pursue General Management studies at the London Business School.Handpicked for a pivotal.