Darylyn Anne Dimayuga Email & Phone Number

Italy

Milan, Lombardy, Italy

Provide assistance in the processing of monthly and periodical payroll-related activities.Perform record keeping and extraction of standard reports for clients with basic payroll complexity in a timely manner. Operate the TMF Horizon platform. Act as contact for Clients' HRIS to gather input payroll. Manage time and attendance data input in the payroll.Keep the mandatory communication to Health/Pension funds or to the Employment office for new hires/terminations/contractual changes. Execute payments through different channels. Upload monthly reports to the National Social Security portal.

Milan, Lombardy, Italy

Provide support in managing monthly payroll activities.

Milano, Lombardia, Italia

Ensure customer satisfaction by providing professional support to B2B customers.Main responsibilities:- Handle client requests, queries and complaints in an efficient and timely manner, in collaboration with other departments where needed- Maintain a positive, empathetic, and professional attitude toward customers at all times- Process orders and cancellations, maintaining constant communication with clients regarding the status of their requests- Onboard new clients, create new Customer Portal accounts and organize demo sessions if necessary- Keep records of customer interactions, transactions, comments, and complaints within the CRM system- Provide support in monitoring customer satisfaction and implementing initiatives aimed at maximizing revenue potentials and minimizing churn rates- Review customer complaints and concerns and seek to improve the customer experience

Milan Area, Italy

I work with a global network of language service providers who support our Localization team in its day-to-day translation and LQA activities. My main responsibilities include: acting as a point of reference to vendors and enabling them to perform according to specific service level agreements and financial and quality requirements. I collaborate with the Localization Manager, Project Managers, Editors and other internal stakeholders in defining best practices, quality assurance metrics and KPIs, and in ensuring that overall team performance is in line with the company's budget and strategic goals. I also provide support in planning and delivery of special localization projects.

Milan Area, Italy

I managed localization projects in 25 language pairs, overseeing delivery of high-quality content for YNAP's multi-brand online stores and its partner luxury brands. I coordinated with language service providers and in-house editors in ensuring seamless exchange of information, guidelines and feedback, constantly working in the background to make sure deliverables were on time and within budget. I also provided support in monitoring language quality by working with internal and external clients and in-house editors in creating, editing, updating and distributing reference materials, guidelines, glossaries and translation memories.

Milan Area, Italy

I was responsible for managing translation and interpreting projects, closely following every step of the process: gathering of requirements, quote preparation, resource and budget allocation, project delivery, and invoicing. I worked with the Account Managers in maintaining client relations, brainstorming potential business opportunities and running post-mortem analyses to identify issues and develop best practices. I was also in charge of vendor recruitment: onboarding and invoicing of external collaborators (linguists, interpreters and language service providers), making sure that their performance and overallexperience were always positive.

Milan Area, Italy

Teaching English grammar, speaking, listening and writing skills to individual students and small groups at beginner, elementary and pre-intermediate levels.

Milan Area, Italy

Organization of office operations and procedures.Greeting visitors and providing general information about services provided by the company.Providing general administrative support to office employees, language trainers, linguists and other collaborators.Controlling incoming and outgoing correspondences.Registration and preparation of payrolls for external collaborators.

Mediazione Linguistica E Culturale, Foreign Languages And Literatures, General

Diploma, Tourism Studies