Point of contact for clients and in charge of building strong customer relationships.Responsible for being the Liaison for projects and programs between all departments, stakeholders and vendors.Build recommendations and adjusted projects as needed to meet project KPIs.Track PO, prepare files for invoicing and monthly accruals, and ensure project invoicing and accounting is accurate and timely.Identify opportunities and engage on offering additional services in order to broaden the scope of current projects through the assessment of client needs.Managed inventory and tracked backorders for items related to allocated projects,including receiving items, destructions, forecasted quarantines.

Managing logistics personnel including supervision, scheduling, performance management.Keeping track of delivering metrics (Ex: defects, time of deliveries) and conducting related audits.Directing, optimizing and coordinating full order cycle.Managing the process of certification of the company's in-vitro PCR COVID test with Health Canada and the FDA.Liaising and negotiating with suppliers, manufacturers, retailers and consumers.Managing company marketing and advertising.Coordinating recruiting, screening, interviewing and placing workers as well as payroll.

Senior relationship manager for key accounts, responsible for retention and growth.Project ManagementCollaborate with other teams and departments to meet customer needs and create new opportunities.Provide customer service to clients on all accountsNegotiate contracts in the best interest of clients and organizations

Articulated Air Canada’s corporate-wide brand strategy including brand communications, branded content, and social media marketing.Managed the production of high-quality content for web and mobile sites to help drive engagement and conversion.Executed the requests of our internal partners to create content.Guided the creative development of content outsourced to external partners and digital agencies.

Managed and planned strategy for marketing campaigns on social media channelsWorked with external teams such as influencers, sponsors and contact centerCreated War Room and procedures to report to senior managers during for large social media crisisSet up a Hootsuite platform to ensure effective social media community managementIdentified influencers and developed influencer programs, resulting in generating followers and revenues Developed contact center customer service team to answer questions on social media, increasing response rate by 80%

Developed, implemented and managed digital project plans, scopes of work and pricing based on business and functional requirementsCRM and email marketingResponsible for allocation and coordination of Creative, Strategic, UX, Developer and QA resources on projects in conjunction with Traffic Manager and dept leads.Supported the Client services team in building the project requirements and documentationAssisted in activities crucial to execution, including: research, meeting coordination, QA and website development,

Fulfilled the transactional needs of personal and commercial customers, proactively identifying and discussing customer needs and if required referring to an appropriate team member or fulfilling directly where appropriate. Ensure compliance and adherence to Bank policies and procedure, as well as, assist with branch administration and operations through completion of assigned tasks to ensure an effectively and efficiently operating branch.

Helping high-school and elementery school students with homework and assignments.Carrying out remedial teaching.Exam preparation.Establishing intervention plans.Planning tutoring sessions.Correcting assignments and exams.Motivating students.

Creating and managing promotional adsManaging Social Media and promotionsStore sales

Advertisement of properties on social media and online platforms

Advertisement of rental property online and on social media platformsManagement of rental units Creating and maintaining filing systemsScheduling and attending meetings, creating agendas and taking minutes