Daniel Arzet Email & Phone Number

Chicago, Il, Us

Chicago, Illinois, United States

• Collaborate closely and directly with Physician Leader and Director of Housing Forward Program, plan, direct, organize and control activities within the Recuperation In a Supportive Environment (RISE) Center of Cook County.• Oversee all aspects of Medical Respite Program operations and provision of patient care services including management of clinical, administrative, and interdisciplinary staff, patient access and flow, resource allocation and the quality service delivery for assigned area. • In charge of 24-hour administrative management accountability and day-to-day management of multi-provider group(s) practices or service line. Establish partnership with Medical Director site leader to achieve system goals and objectives for the practice or service line. Work with Nursing leadership on implementation of approved clinical practices and standards.• Accountable for staff management, financial performance, labor productivity, adherence to patient access and practice standards, quality improvement, and regulatory compliance.• Responsible for effectively and independently initiating, delegating, managing, and monitoring functions within the Center including work assignments, determination of daily work priorities and actions required to meet deadlines and resolve problems.

Chicago, Illinois, United States

• Worked directly with Pulmonary Clinical Director and other hospital staff to facilitate service delivery and medical treatment.• Delivered training in smoking cessation counseling and asthma/COPD education, including proper use of asthma/COPD medications.• Arranged smoking cessation counseling according to program protocols, to inpatients and outpatients.• Provided lung health education, including instruction on asthma/COPD inhalers to CCH patients admitted or in clinic settings.• Traveled to clinical and hospital settings throughout CCH for service delivery.• Conducted telephone-based smoking cessation counseling and follow-up when needed.• Communicated with physicians and other clinical staff on patient status and progress.• Documented patient encounters accurately and according to program protocols.

Greater Chicago Area

• Responsible for generating an average of $1.5MM dollars monthly from Medicaid• Interviewed and assisted patients with the medical financial assistance application process while collecting demographic, financial and other data to acquire medical assistance under Medicaid, Managed Care and Carelink charity care programs• Reviewed supportive documents and explained procedures related to the process and educated hospital policies; verified statistics and access patient’s ability to pay for medical services• Delivered additional support in registration, medical assistance case management and intake• Handled inpatient, recurring, or high dollar outpatient applications with DHS i.e., tracking approvals, denials, missing documents• Gathered necessary medical reports and/or form 3801’s from physicians, investigate denials and generate responses for potential appeals• Primary contact with DHS, point of contact for all secondary vendors, responsible for distribution of 267’s and assigned parties

Greater Chicago Area

• Obtained adeptness in the requirements for Illinois Department of Public Aid (IDPA) and Illinois Breast and Cervical Cancer Programs (IBCCP)• Successfully minimized time spent by approximately 33% during the patient check-in process• Streamlined clinic admission process and optimized patient experience by initiating process improvements• Applied and executed new documentation in cooperation with business services supervisor and trained associates on the proper use of new patient resources

Greater Chicago Area

• Proactively participated in the redesign of a business process to effectively track and schedule interpreter’s time that enhanced the department’s performance and efficiency and successfully produced approximately $700k in annual savings for the organization• Handled a weekly caseload of 75 patients in a diverse hospital setting and rendered medical interpreting services, which included therapy consultations, family conferences, and family medical training to help families understand the relevance of the orientation delivered by the healthcare providers• Secured smooth communication with organization leaders to evaluate patient’s circumstances and resolve issues that would benefit the patient as well as the hospital

Greater Chicago Area

• Communicated with patients, their family members, and hospital staff regarding sensitive medical information and lengthy interpretations• Collaborated and consulted with physicians with respect to patient’s conditions; educated patients regarding their medical procedures and service needs; gathered patient feedback to exceed their expectations• Served as a linguistic resource and liaison among medical providers, hospital associates, patients and visitors

Greater Chicago Area

• Trained and supervised new hires to guarantee excellent service towards patients and colleagues• Established patient experience and trust by optimizing long-standing medical relationships with patients seeking Medicaid and Social Security Disability Insurance (SSDI)• Demonstrated efficiency in organizing, gathering, and processing applications for the Illinois Attorney General Crime Victim Compensation Program• Filled out and completed MANG applications (Medicaid), submitted weekly and monthly reports