I am an IT professional with three years of experience across IT management, cloud computing, and IT maintenance. I have supported companies by managing their technology infrastructures, ensuring data security, and providing user support. My role has included maintaining system integrity, troubleshooting, and optimizing software and cloud environments, all to help ensure efficient and secure IT operations.Some examples include: - As an IT intern at Van Cleef Engineering, I collaborated with the IT department to bolster the technology infrastructure of the civil engineering firm, engaging in tasks such as imaging and configuring computers, managing domain systems and servers, and adeptly resolving various IT issues.- Transitioning to the role of an IT support engineer at Option Metrics, I seamlessly integrated with the Operations team to uphold device inventory and security standards. My responsibilities extended to administering Microsoft Licenses, Crowdstrike, Atlassian, Active Directory, and Entra ID users, while also meticulously reviewing networking portals such as Spectrum, Crown Castle, and Aruba. Additionally, I actively engaged with the AWS platform, leveraging infrastructure as code tools like Terraform and GitHub Actions to optimize operational efficiency.My enthusiasm is ignited by opportunities to leverage cloud technologies, fostering scalable, cost-efficient, and flexible solutions that drive business growth and competitiveness.I love connecting with new people, you can reach me at sadaytida24@gmail.com