Narendra Babu Dasari Email & Phone Number

I have 15 years of IT experience in all phases of Software Development life cycle SDLC and project life cycle processes in Banking and Insurance and IT Infrastructure domains.9+ years of hands on experience on IT Service Management solutions with expertise in ServiceNow and VmWare ITServiceManager as developer and administrator.Work experience on Waterfall, Agile [Scrum - with ServiceNow SDLC module] and Test Driven Development methodologies.Strong understanding of ITIL V3. Deep functional and technical knowledge of the ServiceNow platform as well as experience delivering medium to large-scale Service Now implementations.Design and engineer solutions leveraging all appropriate components offered by ServiceNow to answer the needs for business workflows, ticketing or other ITSM requirements.ServiceNow applications implemented: Incident, Change and Release Management, Hardware Asset Management, Service Requests and Knowledge.Experience working with Client side and Server side scripting (Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Access Control Lists etc...)Worked with transform maps, data sources and different transform scripts for data loads and management.Extensive work in Developing RESTFul WebServices while handling the data interchange formats XML and JSON.Experience in Application Architecture, Analysis, Technical Design, Development, Implementation, Performance Tuning, Testing, Configuration Management and Release/Build management in all stages of Full Software Development Life Cycle SDLC of software applications using J2EE technologies – Spring, Hibernate, JSP, Servlet, JavaScript, AJAX, HTML, CSS,AngularJSWorked on IDEs such as Eclipse and IBM Rational Software Architect (RSA).Experience in using ClearCase, Star Team and IBM Rational Team Concert (RTC).

Listed skills include Sql, Requirements Analysis, Oracle, Xml, and 17 others.

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  Rvr & Jc College Of Engineering

  Computer Software Engineering