Dascalu Ciprian-Iosif Email & Phone Number

Braşov, Romania

- Designed, implemented, and managed CI/CD pipelines;- Implemented and managed cloud infrastructure optimizing for cost, performance, and security;- Developed and maintained scripts for automating routine tasks, increasing operational efficiency and reducing manual errors;- Developed and delivered SaaS solutions, enhancing software functionality and user experience;- Provided technical guidance and mentorship to development and operations teams;- Developed and maintained Business Intelligence (BI) reports, providing actionable insights for decision-making and performance monitoring.

Braşov, Romania

- Managed and maintained server infrastructure;- Administered users and network services ensuring availability and security;- Performed regular security updates and patches;- Automated routine tasks using scripting languages, reducing manual effort and improving operational efficiency;- Provided technical support and troubleshooting for complex IT issues, ensuring minimal disruption to business operations;- Managed user accounts and access controls;- Developed detailed reports to analyze and report on key IT metrics.

- Develop/monitor RPA solutions using tailored enterprise software and UiPath;- Create/update technical documentation in Confluence;- Design develop and maintain MS SQL database structure;- Process, cleanse and verify the integrity of data used for analysis/ reporting using MS Excel, Google Sheets and MS SQL;- Develop report automations using API's, Apps Script, VBA and Elastic Query DSL;- Aggregate data and design interactive dashboards using Google Data Studio/ Power BI;- Develop/improve file I/O Operations scripts using PowerShell;- Design data flow and workflow diagrams;- Deliver data-driven presentations and reports to stakeholders.

- Provide user support following agreed procedures over the phone and using a ticketing solution - Fresh Desk;- Manage user accesses using Active Directory;- Create/update technical documentation in Confluence;- Develop/improve file I/O Operations scripts using PowerShell;- Create/update test and production databases using MS SQL;- Develop report automations using Apps Script and VBA;- Deliver effective presentations and reports;- Provide user support of business tools, maintenance and updates.

- Provide Phone, chat and email support for e-mail accounts and applications across different devices and operating systems;- B2C Sales pitch and remote support of security and cleanup software subscriptions;- Follow training programs and mentoring of new employees;- GDPR awareness, security and data protection responsibility;- Register customer interactions in the company systems;- Effectively handle heavy workload.

Bachelor'S Degree, Marketing

High School Diploma, Mathematics And Computer Science