Process Manager
CurrentEvaluate current process state and make improvement recommendations. Process automation in order to reduce TAT & make it error free- Lead process related tools and technologies development for APAC market- Leading automaton to reduce redundant taskLead, and monitor production of APAC Markets compensation and benefits survey products ensuring milestones are met; assign tasks to Project Managers and Team Managers; coordinate, and communicate project schedules and time frames with multiple lines of business, manage delivery of a wide range of reports and communications for internal and external audiences; establish and maintain corporate identity, facilitate discussions to solve complex project issues advising of potential risk, assign resource allocation and provide project and technical peer review.• Advise teams on setup specifications and implementation best practices. Recognize, diagnose, and solve moderate/complex process issues and technical problems. Conduct technical sign off in accordance with global standards.• Evaluate current process state and make improvement recommendations. Process automation in order to reduce TAT & make it error free• Client/Onshore relationship management and enhancement.• Responsible for driving initiatives within the group and ensure the results from those with a confined focus on the timelines and quality.