Da Sean Muckle Email & Phone Number

Orlando, Florida Area

• Recruit industry specific business professionals; interview and identify full time executive level, project and temporary-to-hire opportunities for these professionals.
• Provide professional and value-added career guidance.
• Select well-matched candidates to fulfill open requisitions and maintain ongoing contact with client managers and candidates currently on assignment to ensure both receive exceptional customer service.

*****Champion Award Winner for Sales Contributions

Orlando, Florida Area

Business/Client Development
• Business to Business Sales
• Sold various lines of staffing services through cold calling, networking and other methods of lead generation.
• Negotiated bill rates /conversion fees on placed candidates and placement fees on direct placements.
• Strategized with executive management team to accomplish weekly business growth goals.
• Selected well-matched candidates to fulfill client job orders and maintain ongoing contact with clients and candidates currently on assignment to ensure both receive exceptional customer service.
• Held accountable for individual sales growth targets and goals.

Director-Recruiting Operations
• Lead a team of 25 Recruiting Managers and 1 Division Director in a very fast-paced, high volume Healthcare Recruiting environment in meeting our SLA’s for our clients by sourcing, qualifying and closing top healthcare talent and the overall performance of the recruiting team.
• Developed and executed strategies to grow and improve recruitment/sales process with policies, procedures and best practices for Recruiting Department.
• Ensured the timely and cost-effective acquisition of the highest quality available talent.
• Provided excellent leadership, coaching and motivation to develop and retain a highly skilled and engaged Recruitment Team.
• Created a new hiring process including candidate sourcing, interview guidelines, screening and onboarding.
• Led daily briefings to track and direct the progress of open requisitions.
• Managed performance-based recruitment metrics.
• Worked closely with CEO and President to meet overall business objectives.


******Recruiting Manager of the Year-Award Winner for Company Contributions 2008
******Recruiting Manager of the Year-Award Winner for Company Contributions 2009
******Recruiting Manager of the Year-Award Winner for Company Contributions 2010

Miami/Fort Lauderdale Area

STAFFING MANAGER/DIVISION DIRECTORBusiness/Client Development• Business to Business Sales• Sold various lines of staffing services through cold calling, networking and other methods of lead generation.• Negotiated bill rates/conversion fees on placed candidates and placement fees on direct placements.• Strategize with teammates and managers to accomplish weekly business growth goals.Recruiting/Placement: Candidate Development• Recruited top administrative/ professionals; interview and identify temporary, project and temporary-to-hire opportunities for these candidates.• Provided ongoing and consistent contact with candidates while offering professional and value-added career guidance.• Selected well-matched candidates to fulfill client job orders and maintain ongoing contact with clients and candidates currently on assignment to ensure both receive exceptional customer service.• Resolved any customer service issues quickly and efficiently to maintain the highest level of customer satisfaction.

Miami/Fort Lauderdale Area

• Managed call center operations; This included initiating and overseeing the recruiting, hiring and training of all new employees in a call center environment. • Provided ongoing training, coaching, mentoring and performance reviews to ensure individual and group goals are met. Responsible for counseling and terminating under performing employees.• Planned, organized and controlled all activities of the call center group.• Developed center goals, objectives and systems.• Established, implemented, and monitored measurements of customer satisfaction and overall departmental excellence.• Ensured compliance with Agency policies and procedures with regards to all external relations: Client /Better Business Bureau/Attorney General/Consumer Affairs complaints.

Greater New York City Area