Dashmeet Kaur Email and Phone Number

- Lead and manage a team of 20 research analysts, ensuring alignment with client objectives, performance metrics, and quality standards.- Act as the primary point of contact for clients, understanding their needs and providing regular performance reports, presentations, and project updates.- Write SQL queries to extract and analyze data insights from existing databases, driving data-driven decision-making.- Oversee SLA management, identify performance gaps, and implement improvement strategies based on RCA analysis .- Establish and streamline communication processes for effective client collaboration and project transparency.Troubleshoot and resolve issues related to bugs and quality using Buganizer, ensuring minimal disruption to team operations.- Mitigate shrinkage through team-building initiatives and one-on-one sessions focused on performance and morale.

- Analyzed and gathered comprehensive requirements from various data pipelines, ensuring accuracy, consistency, and validation throughout the process.- Led training sessions for new analysts, creating detailed guidelines, tutorials, and screencasts to support onboarding and skill development.- Contributed to strategic decision-making as an active member of the Steering Committee, identifying areas for process improvement and driving actionable solutions.- Delivered reports and presentations to key stakeholders and committee members, summarizing research insights, progress updates, and strategic recommendations for project improvement.

- Maintain data ingestion into the internal Knowledge Graph database viamanual or automated pipelines.- Filter and clean data, resolving issues using Excel and Google Sheets.- Analyze and validate data from various pipelines according to specificguidelines.- Review and interpret large data sets, organizing them with charts andgraphs in Google Sheets.