I have a passion for helping people who help others, simply put...other humans! Perhaps you help others by raising children, running a small business, overseeing a non-profit, leading in education, mental health, public service or the medical field. The list of humans who care for humans is extensive.I have 20+ years as a Spiritual leader, offering a variety of tools to support others on their life journey. It is my passion to walk alongside others and partner with them to actualize their dreams. I have earned a Master's degree in Interdisciplinary Studies with concentrations in Psychology/Pastoral Counseling from Liberty University and a Bachelor's degree in Human Services from LeTourneau University. I use a Spiritually guided, psychologically informed, holistic and practical perspective to connect with people who are looking to overcome challenges related to emotional pain, spiritual apathy, or mental obstacles. Especially experiences related to trauma and social injustices experienced by marginalized groups.Additionally, I support organizations and individuals by identifying gaps that impact satisfaction, performance, and efficiency. As well as, editing/content creation, strategy, and artistic expression. Whether a small business owner, individual, couple, or group, I partner with people who are ready to invest in themselves and do the necessary work to heal, grow, change, and actualize their dreams.

Serving students in the Lam Family College of Business, provide consistent, accurate, complex, advising to undergraduate students including, general advising services, advising at new student orientations, participating in student retention and graduation initiatives, and offering academic success workshopsSupport students by identifying strengths and interests, and overcoming academic and personal challengesHelps students understand SF State’s general education and graduation requirements and college-based and university-wide policies and proceduresWorking independently, provide individual and group counseling that requires the use of advising and counseling techniques to evaluate students’ academic interests and to facilitate major and career explorationLead, develop, plan, implement, and evaluate advising-related projects that support SF State studentsWith a high degree of autonomy, apply careful administrative planning when cultivating and launching creative solutions to address specific advising problems and to implement new advising initiativesCreate and implement advising campaigns, identifying populations of students who need support and offering resource referrals to resolve academic issues (this includes outreach in support of re-enrollment)Conduct presentations in small and large group settings; facilitating workshops using effective public-speaking techniques on topics related to retention and graduation (e.g. study skills, time management, choosing a major, schedule planning, etc.) Coordinate and deliver strategic advising initiatives established by the campus as part of the Campus Student Success Plan, focusing on the academic support needs of students who are at-risk for retentionPartner with campus leadership to identify shared challenges and opportunities related to student success, especially as they relate to students from low-income, underrepresented and/or first-generation backgrounds

Relational and empowering leader serving a dynamic team that has a passion for igniting hope for women who are survivors of sexual exploitation. Acted as consultant to supported organization in determining their next steps following leadership transition.Primary responsibilities included: Interacting with Board of Directors Strategy Implementation Program EvaluationBudgetingPlanned and executed team building events, team meetings, and on-one-onesEngage with donors, government officials, partners, and volunteers.Create job descriptions/interview/hire new staff

Researched and implemented a web-based platform to build efficiency in the counseling center organizational dynamics.Collaborated with accounting department to develop an electronic and streamlined approach to counselor payouts.Created and implemented strategy to increase donations to counseling centerConducted individual therapy sessions, including clinical note taking and assessments under supervision.

Lead organizational projects: Database transition (Fellowship One to PCO), implemented Asana as project management tool, streamlined annual church wide planning.Oversee Guest experience volunteer team of 50: Training, scheduling, spiritual encouragement, processesImplemented and Coordinated Lead Pastor’s Calendar/Travel Liaison between Lead Pastor and StaffManage Expense reportsMaintain high level of confidentiality with sensitive issuesOversee church database, act as SME and develop staff/volunteer trainingCreate and/or edit communication for internal and external distributionPrepare reports and documents for presentation to BoardCreate job descriptions, select candidates, and interview new personnel

Minister through prayer, counseling and encouragement Gather information and process documentation for benevolence or biblical counseling requests Create and teach personal development classesActively engage with congregation during weekend services-Altar and Individual ministry Serve as Pastor on Call (POC) – Manage POC rotation schedule Minister and evaluate the scope of the congregants’ challenge for both Biblical counseling and benevolence Lead case review meetings Develop ministry plans and communicate them verbally and via email Send authorizations to client and professional if Gateway is financially contributing to professional counseling Utilize existing systems for recruitment, retention, and training of volunteers Provide appropriate communication and opportunities to participate to volunteers Manage database integrity as it relates to benevolence, pastoral care, and freedom interactions with congregant Steward budgets-planning and maintenance

Pastoral Care

Supported Dean of Humanities and integrated efficiency for division comprised of four academicdepartments; Calculated 100+ faculty member compensations and first-line payroll processing; Builtcourse sections, coordinated budgetary and statistical reports; Produced information by transcribing,formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics;Coordinated hiring process and acted as team lead.

Assertive liaison between production, sales, customers, and leadership Creative salesperson with the ability to identify and act upon up selling, cross selling, and pre-booking of promotional itemsIndustrious volunteer for special projects with National Account Sales Manager for Subway Supportive peer-coach, area of expertise, quality

Loan origination including accurate completion of mortgage loan applications, collection of fees, and preparation of good faith estimates. Managed interview and hiring processDeveloped and implemented office infrastructure and marketing strategies for this new office

Analyzed loan applications, credit reports, income documentation, property appraisals, employment records, and court documentsApproved or denied mortgage loans based on the degree of risk and compliance with government and company guidelines through manual and automated underwriting systemsProvided effective written and verbal communication and problem resolution between Account Managers, Brokers, Closing Agents, Account Executives, and Underwriting Team Lead

Accurately approved conventional loans up to $650,000 underwritten through automated system and prepared/reviewed all legal documents required to secure mortgage on purchase and refinance transactionsSuccessfully resolved escalated pricing situations. Interfaced with brokers concerning products, services and proceduresRepeatedly recognized by sales and clients for customer service excellence and first call resolution to problem solving Skillfully acted as designated go-to in absence of team lead in both short and long term situations