Dasia Williams Email & Phone Number

New York, United States

Present SEO Scholars Program to classes of 22-50 students, effectively conveying program details and benefits.Process and evaluate 200+ program applications, ensuring completeness and adherence to guidelines.Conduct interviews with potential scholars and ninth-grade team members, assessing qualifications and fit with program objectives.Assist in selecting and onboarding new ninth-grade team members, contributing to the recruitment and training processes.Maintain accurate records and handle sensitive applicant information in compliance with data protection regulations.

Develop and implement innovative programs and activities for 11th-grade scholars, fostering critical thinking and leadership skills.Utilize Excel to track and monitor scholar achievements, generating reports and visualizations for data analysis.Provide personalized support and guidance to scholars, addressing their academic and emotional needs.Conduct program evaluations and assessments, using feedback to drive continuous improvement in scholar experiences.

Albany, New York, United States

Efficiently diagnose and resolve hardware and software issues on Apple devices, ensuring accurate identification of problems and effective troubleshooting solutions.Maintain excellent customer service by actively listening to customer concerns, providing clear explanations of technical solutions, and ensuring customer satisfaction throughout the repair process.Coordinate and schedule technician appointments, optimizing resource allocation and minimizing downtime by pairing the genius bar team with customers efficiently.Continuously strive to enhance the customer experience by following up with customers, staying updated on Apple's guidelines for hardware repairs, and improving communication and problem-solving skills.

Schedule and coordinate training for new peer educators, ensuring efficient organization and availability of trainers and trainees.Facilitate inclusive dialogues on sensitive topics like racism, sexism, and homophobia, fostering open and respectful discussions among participants.Develop and implement educational programs and workshops on social justice, diversity, and inclusion, utilizing engaging and interactive teaching methods.Support peer educators' professional growth through mentorship, feedback, and resources, helping them enhance their facilitation and communication skills.Collaborate with stakeholders, such as faculty, student organizations, and community leaders, to promote awareness and engagement in social issues through joint initiatives and outreach activities.

Bachelor'S Degree, Africana Studies

Activities and Societies: National Association Advancement Colored People, National Congress Black Women, Educational Opportunities.

Digital Marketing

Education record