Caroline Silva Email & Phone Number

Toronto, ON, CA

Vaughan, Ontario, Canada

• Assisting customers in person and over the phone with their product and service needs to provide the full sales experience on the purchase of customized window coverings
• Generating proposals and pricing for potential projects
• Following, generating leads, and keeping in contact with existing customers.
• Processing sales transactions as payment and invoice, issuing sales order to production and installation
• Purchasing raw material necessary to production of the products sold

Toronto, Ontario, Canada

• Preparing customized packages for media and influencers according to each client's order
• Creating shipping labels and scheduling pick up of packages
• Keeping order trackers and inventory updated
• Assisting with tracking and filing expenses of each client

Vancouver, British Columbia, Canada

• Communicated with potential families and explain how to become a host family
• Provided support and assistance to potential host families (based on distance from telephone interviews)
• Gathered information and documents by phone and email
• Followed up and updated documents required in the system from families approved
• Maintained an updated database
• Updated the HS coordinator daily with information about new families

Toronto, Canada Area

• Welcomed students and ensured a positive guest experience
• Requested and assisted students’ transportation
• Supported marketing programs and campaigns

Toronto, Canada Area

• Identified customer needs and provided support and information
• Sold tickets and reconciled cash transactions the according of the show rules
• Registered, checked and printed badge of the guests and vendors
• Scanned guest tickets or badge upon entry to the event

San Paulo, Brazil

• Responsible for input all contract in the system and guaranteed service was being provided
• Built relationships with clients to ensure clients satisfaction.
• Collaborated with vendors in clients’ contracts and service agreements.
• Assisted with development and implementation of new system
• Supported operational activities in different departments
• Assisted and accompanied clients in events promoted by the company

San Paulo, Brazil

• Administrator
• Directed an organization's financial activities to fund operations or increase efficiency.
• Created and maintained ecommerce item content using online portal
• Created and maintained sales orders based on order details provided by the sales online
• Evaluated the performance and objectives of the company to determine areas of potential cost reduction, program improvement, or policy change.
• Implemented policies, objectives, or activities of the organization to increase productivity.

Ribeirão Preto E Região, Brasil

Administrative assistant responsible for contract-creator, customer-service and office routines.

Ribeirão Preto E Região, Brasil

administrative Assistant responsible for assisting driver pre-screening and on-boarding, assisting with transportation orientation and controling weight of vehicles ans issue invoice.

Graduate Certificate Program, International/Global Studies

Diploma, Teaching English As A Second Or Foreign Language/Esl Language Instructor

Courses focusing on professional communication, cultural diversity, the Canadian workplace, project management and sales foundations.

Bachelor'S Degree, Engineering

Master Of Business Administration (Mba), Information Technology

Bachelor'S Degree, Business Administration And Management, General