Rajesh Kumar Das Email & Phone Number

As an Associate Director of Ancillary and Individual Operations at UnitedHealthcare (UHC), I lead the strategic and operational aspects of specialty benefits integration and acquisition activities for UHOne, US Health Group & Student Resources lines for business. With over 14 years of experience in the healthcare industry, I am an experienced leader in Operations training, Quality Audit, Claims and Customer Service Operations, process improvement solutions, Customer Journey Mapping and NPS Projects that align with the business goals and customer needs.My core competencies include training and certification on electronic health records (EHR), stakeholder management, functional specifications, workflow analysis and design, business process reengineering, and user interface design. I am also a certified Lean Six Sigma Green Belt (LSSGB®) and a Certified Master Trainer by CEB, now Gartner. I am passionate about enhancing the customer experience and driving operational excellence at UHC, where I work with diverse and cross-functional teams to implement innovative and effective solutions.Experienced in managing teams located in the USA, India, Philippines, and Colombia.