Senior Business Analyst
Robot Industries (Pvt) Ltd
Colombo
Domain - Electronic Document Processing•Handled new module developments and existing module changes of Products.•Handled new projects and facilitated customizations upon request for existing Projects.•Handled Communications related to Product/Project as the single point of contact for Product Owners, Development Team and Customers.•For Products: Laised with product owners, in gathering requirements, identifying gaps of existing systems and proposing solution options.•For Projects: Worked as the single point of contact with customers from requirements gathering to UAT on behalf of the Technical Team.•Bridged the gap between third parties, product owners and the development team, for collaborations and integrations of third-party systems/ functionality, required for or to be integrated with the solution under development. •Conducted Research and identified nonfunctional requirements including current trends, legal requirements, competitor information etc., in adding to the information conveyed by Product Owner and Customers.•Validated Requirements •Analyzed Specifications and High-level Requirements •Analyze risk and instigate avoidance activities. Establish contingency plans and identified trigger events and responsibility for initiating corrective action.•Decomposed requirements and agreed solutions options and derived scenarios, stories, solution functions and features, user levels and created detailed Requirement Documents•Designed the systems using BPMN and UML Use Cases, Wire Frames, Mockups, Prototypes, Screen Specifications, Controls, Relationships of the proposed system. •Arbitrated and resolved conflicts and interfaced problems within the project.•Managed the production of the required deliverables within time and budget at all possible instances.•Validated Developments and Coordinated.•Conducted Demos•Initiated in implementing user on Screen Help.•Created User assistance material and content including on Screen Help and Video Manuals.