Darren S.

Darren S. Email and Phone Number

Lifeline Crisis Supporter @ Lifeline Australia
Newcastle, NSW, AU
Darren S.'s Location
Greater Newcastle Area, Australia
Darren S.'s Contact Details

Darren S. personal email

About Darren S.

Darren is an accomplished CX senior leader with a wealth of experience drawn from a rich 25 year career spanning the Telco, 3rd Party BPO, Mutual, FMCG, Utilities, and Government Health sectors. His specialty is turning around under performing and under developed service operations through the alignment of strategy, structure and connecting people with purpose and vision. Currently leading the transformation of contact centre services at HealthShare NSW - bringing together the world of customer and patient experience through service design and human-centred leadership. - Purpose-driven leader of large scale B2B and B2C organisations- Business Turnaround specialist - Effective change leader- High degree of dispute resolution and negotiation experience- Engaging speaker and presenter- Accredited Practitioner: Human Synergistics LSI, GSI, MI and LI - Certified administrator of the Myers Briggs suite of instruments- Accredited Lifeline Crisis Supporter

Darren S.'s Current Company Details
Lifeline Australia

Lifeline Australia

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Lifeline Crisis Supporter
Newcastle, NSW, AU
Website:
lifeline.org.au
Employees:
1213
Darren S. Work Experience Details
  • Lifeline Australia
    Lifeline Crisis Supporter
    Lifeline Australia
    Newcastle, Nsw, Au
    View

Darren S. Skills

Change Management Outsourcing Leadership Management Contact Centers Strategy Employee Engagement Team Leadership Call Center Recruiting Coaching Business Process Improvement Performance Management Business Transformation Stakeholder Management Strategic Planning Operations Management Telecommunications Customer Experience Process Improvement Resource Management Call Centers Service Delivery Business Analysis Stakeholder Engagement Internal Communications Human Resources Workforce Planning Customer Service Customer Satisfaction Negotiation Training Delivery Sales Program Management Vendor Management Team Management Project Management Business Process Contract Management Project Delivery Workforce Management

Frequently Asked Questions about Darren S.

What company does Darren S. work for?

Darren S. works for Lifeline Australia

What is Darren S.'s role at the current company?

Darren S.'s current role is Lifeline Crisis Supporter.

What is Darren S.'s email address?

Darren S.'s email address is da****@****ail.com

What skills is Darren S. known for?

Darren S. has skills like Change Management, Outsourcing, Leadership, Management, Contact Centers, Strategy, Employee Engagement, Team Leadership, Call Center, Recruiting, Coaching, Business Process Improvement.

Who are Darren S.'s colleagues?

Darren S.'s colleagues are Leanne Horsten, Peter Munday, Kayla Williams, Janice Gibson, Joshua Hawcroft, Alex Mcgregor, Ella Fitzpatrick.

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