Promoting business growth, innovating strategies, effectively driving business performance and product strategy is what I aim to deliver to organizations. Utilizing my product, sales, marketing, and business management experience and ability to foster positive outcomes, I can effectively support strategic business goals. I am recognized as a visionary and creative thinker capable of providing resolution with strong interpersonal and multi-tasking abilities.I take pride in bringing my innovation, organizational, and leadership skills to foster teamwork, growth, integrity, and accountability in delivering exceptional results anchored to strategic goals. Additionally, I identify business roadblocks and innovate solutions to improve sales operational efficiency, product strategy, and revenue growth and implement cost reductions. Utilizing my strategic and analytical expertise, I can significantly contribute to your bottom line.
Panasonic Eco Systems, North America
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Account ManagerPanasonic Eco Systems, North America Jan 2024 - PresentUnited States
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Territory ManagerElectronic Protection Systems Aug 2023 - Jan 2024 -
Real Estate Account SpecialistNrg Energy Feb 2023 - Aug 2023Houston, Texas, United States -
Residential Sales ConsultantsService Experts Heating & Air Conditioning Jan 2022 - Oct 2022Houston, Texas, United States -
Team Lead AnalystHcss Oct 2020 - Dec 2021As a Technical Support Analyst, I boosted efficiency in technical operations and championed customer service excellence and was promoted to Lead Technical Support Analyst. During my tenure as a Lead Technical Support Analyst, I bolster customer support and overall satisfaction, addressing inquiries and concerns through phone calls, emails, and chats. I develop and deliver reports to measure business performance, optimize customer experience, and boost business growth. I support business operations by optimizing staff performance and productivity and resolving varying customer issues. Lastly, I promote customer service excellence, successfully closed 1K+ cases, and ranked top 3 for employee performance. -
Technical Support AnalystHcss Dec 2019 - Oct 2020
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Gallery AdvisorTesla Nov 2019 - Jan 2020Houston, Texas, United States -
Audio-Video Sales Management TraineeFry'S Electronics Nov 2018 - Sep 2019Houston, Texas AreaDuring my tenure as an Audio-Video Sales Management Trainee, I drove sales operations and business growth by implementing continuous improvements and managing staff performance. I provided superb service to clients on various product lines to enhance customer experience and propel client retention. Also, I supervised and led staff to expedite sales initiatives, oversaw customer satisfaction, and achieved revenue objectives. Aside from that, I cemented and fostered long-term relationships with vendors to ensure continuous business growth and expansion. I analyzed business roadblocks to implementing continuous process improvements to bolster efficiency and productivity. Essentially, I built and maintained strong relationships with new and existing client base to ensure continuous sales growth. -
CreativeApple Jun 2018 - Feb 2019Sugar Land, TxFunctioning as a Specialist I improved overall business and revenue growth and was promoted to the Creative Role. As a Creative, I developed new business opportunities through personal efforts by identifying client needs and recommending product solutions. Additionally, I spearheaded group training for employees and customers on all Apple hardware and software products to boost sales. I conducted product demonstrations and walkthroughs to mentor staff in pitching product benefits and drive revenue growth. On top of that, I utilized communications skills, customer engagement, and a competitive drive to develop and maintain customer footprint. I revamped store and product visual merchandising by organizing sales floor aesthetics and efficiently tracking products. Overall, I bolstered revenue growth, generated $1.2M+ product sales within 5 months, and was awarded the #1 employee in sales. -
SpecialistApple Jul 2017 - Jun 2018Sugar Land, Tx
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Audio-Video Sales RepresentativeFry'S Electronics Oct 2014 - Jul 2017Houston, Texas AreaFunctioning as an Audio-Video Sales Representative, I supported business and revenue growth through customer engagement, customer needs analysis, and sales innovations. I addressed customer phone calls, providing expertise on audio systems, televisions, item locations, and special promotions. Aside from that, I surpassed sales quotas for televisions and sound systems by delivering tailored sales strategies to individual customer needs. Lastly, I cultivated strong client relationships to achieve business goals resulting in repeat business and high-value referrals.
Dat Ly Education Details
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Criminal Justice/Police Science
Frequently Asked Questions about Dat Ly
What company does Dat Ly work for?
Dat Ly works for Panasonic Eco Systems, North America
What is Dat Ly's role at the current company?
Dat Ly's current role is Elevating Indoor Air Quality for a Healthier Tomorrow at Panasonic.
What schools did Dat Ly attend?
Dat Ly attended University Of Houston-Downtown.
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