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Dat Phung Email & Phone Number

Quality Assurance Team Leader at Boeing Commercial Airplanes
Location: Arlington, Washington, United States 7 work roles
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Current company
Role
Quality Assurance Team Leader
Location
Arlington, Washington, United States

Who is Dat Phung? Overview

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Dat Phung is listed as Quality Assurance Team Leader at Boeing Commercial Airplanes, based in Arlington, Washington, United States. AeroLeads shows a matched LinkedIn profile for Dat Phung.

Dat Phung previously worked as Sr. Implementation Mgr. at At&T Mobility and Root Cause Analyst at At&T Mobility.

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Email format at Boeing Commercial Airplanes

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Boeing Commercial Airplanes

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Profile bio

About Dat Phung

*Research and analyze job precedence to ensure a better build process.*Motivate and coach team members to help the team meet performance goals.*Building an effective team using positive reinforcement.*Inform and assign team members of daily tasks and help prioritize assignments*Collaborate and work with various support teams to resolve issues that affect the team's ability to perform daily tasks.*Excellent written and oral communication skills to ensure accurate and informative tie-ins to other team leads and managers.Specialties: Business Impact Analysis; Data Integrity/Recovery; Disaster Recovery Planning; Research and Development; Risk Assessment, Analytical Skills, Process Management Skills; Customer Focus; Coaching /Teaching.

Current workplace

Dat Phung's current company

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Boeing Commercial Airplanes
Boeing Commercial Airplanes
Quality Assurance Team Leader
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7 roles

Dat Phung work experience

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Quality Assurance Team Leader

Current

Arlington, VA, US

Read and interpret engineering drawings. Capable of visualizing a three dimensional shape from a two-dimensional view, converting left-hand to right-hand views and understanding symbols, flag notes, and general notesPerform sub assembly/final assembly inspection and auditing for workmanship, fit, alignment and conformance with applicable drawings.

Jun 2011 - Present

Sr. Implementation Mgr.

Dallas, TX, US

Responsible for managing the enterprise Problem Management process including but not limited to providing technical Tier II system support for the Problem Management (PM), Root cause Analysis (RCA) and PSAP processes in a multi-platform environment UNIX and NT. Strong oral and written communication, planning and facilitation and provides technical.

Sep 2006 - Apr 2011

Root Cause Analyst

Dallas, TX, US

Support the Service Quality Root Cause Analysis Team with responsibilities to record all high severity incidents including business impact, incident resolution, root cause and corrective actions to prevent reoccurrence through to implementation. Facilitate and maintain Service Quality Root Cause Process from start to finish. Work directly with Problem.

Feb 2006 - Sep 2006

Lead Technical Analyst

Dallas, TX, US

  • Provide consistent incident management support of all high severity incidents in order to ensure to quick restoration services. Coordinate with Problem Management for the monitor and resolution of all pending or.
  • Instrumental in organizing IT resources to resolve problems and preventing them from recurring.
  • Recognized for outstanding quality of service with numerous customer support awards and personal commendation from clients and co-workers.
  • Authored numerous corrective actions in support of IT operations ensure proactive measures of availability for IT customers.
Sep 2003 - Sep 2005

Outage Notification Escalation Analyst

Dallas, TX, US

Provide consistent incident management support of all high severity incidents in order to ensure to quick restoration services. Coordinate with Problem Management for the monitor and resolution of all pending or tracking tickets. Facilitate, document and key learning’s, actins item brought forth from outage call. Provide updates to senior leadership.

Sep 2002 - Sep 2003

Swat Team Repersentative

Dallas, TX, US

  • Provide outstanding customer service to internal employees. Taking calls ranging from password reset issues to network connectivity issue. This group specialized in taking over flow calls for all the other functional.
  • Instrumental in organizing IT resources to resolve problems and preventing them from recurring.
  • Recognized for outstanding quality of service with numerous customer support awards and personal commendation from clients and co-workers.
Nov 2001 - Sep 2002

Uam (Security) Representative

Dallas, TX, US

Create and maintain internal applications user accounts for 30,000 plus employees for all applications used at AT&T wireless. Maintained 90% of the SLA. Develop and Improve current process and procedures with team leads.Manipulating user accounts according to business needs and requirements. Successfully absorb new business applications into team policy.

Jul 1999 - Nov 2001
FAQ

Frequently asked questions about Dat Phung

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What company does Dat Phung work for?

Dat Phung works for Boeing Commercial Airplanes.

What is Dat Phung's role at Boeing Commercial Airplanes?

Dat Phung is listed as Quality Assurance Team Leader at Boeing Commercial Airplanes.

Where is Dat Phung based?

Dat Phung is based in Arlington, Washington, United States while working with Boeing Commercial Airplanes.

What companies has Dat Phung worked for?

Dat Phung has worked for Boeing Commercial Airplanes, At&T Mobility, and Cingular Wireless.

How can I contact Dat Phung?

You can use AeroLeads to view verified contact signals for Dat Phung at Boeing Commercial Airplanes, including work email, phone, and LinkedIn data when available.

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