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Dat Thrower Email & Phone Number
Integration Programme Director
at
TrustQuay
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✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Integration Programme Director
Location
Greater Kuala Lumpur, Malaysia, Malaysia
Who is Dat Thrower? Overview
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Quick answer
Dat Thrower is listed as Integration Programme Director at TrustQuay, based in Greater Kuala Lumpur, Malaysia, Malaysia. AeroLeads shows a matched LinkedIn profile for Dat Thrower.
Dat Thrower previously worked as Global Director of Operations at Cyberclan and Chief Operating Officer at Zsah. Dat Thrower holds Msc, Information Systems Management from University Of Brighton.
Company email context
Email format at TrustQuay
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TrustQuay
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Profile bio
About Dat Thrower
A Services Executive with over 25 years in customer success and service delivery roles, with considerable experience in building and developing effective technical teams, leading geographically dispersed service organisations and successfully managing the transition of service delivery functions across significant technology changes. Committed to optimizing the customer experience and driving maximum customer adoption and retention, a proven track record in service and business process transformation, the implementation of operational best practice, creating efficiencies aligned to the values of continual service improvement, delivering service enablement for next-generation products and solutions and growing revenues through the provision of value-add services.* Highly resilient, solution and delivery focused EXEC with experience in leading technical service delivery and account management functions.* Proficient with management methodologies that drive effective strategy execution, focus, prioritisation and continual improvement.* A people person with a successful track record of managing and developing technical teams through alignment to strategic goals.* An agent of change with effective stakeholder management skills.* A practitioner of Customer Success Management (CSM).* Highly experienced at driving service transformation and maturity through the implementation of best practice for ITSM, with appropriate governance aligned to industry standards.
Current workplace
Dat Thrower's current company
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13 roles
Dat Thrower work experience
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Integration Programme Director
Current
Mar 2023 - Present
Global Director Of Operations
Reporting to the CEO, part of the executive team, working closely with Finance to execute upon the Operating Plan.
Dec 2021 - Mar 2023
Chief Operating Officer
Mar 2020 - Jul 2021
Svp Customer Success
Clearswift
Reporting to the CEO and part of the Executive Management Team, leading Customer Success Management with operational responsibility for Sales Engineering, Renewals, Professional Services, Technical Support and IT/Business Systems functions. Leading teams based in the UK, Germany, US, Australia and Japan, responsible for maximizing customer satisfaction and.
Sep 2011 - Dec 2019
Global Director Support And Services
Clearswift
Reporting to the COO, responsible for Clearswift Support and Professional Services Organisation, with teams based in the UK, US, Australia and Japan, delivering Service Support, Professional and Learning Services to customers and level 1 regional partners.
Feb 2011 - Sep 2011
Global Support Director
Stepstone Solutions
Reporting to the CEO and part of the Senior Management Team, responsible for the operational management and strategic development of the global support function. Managing teams across all core products and solutions in multiple locations. Key objectives; to achieve operational targets; expand service delivery to include next generation products and.
Feb 2010 - Feb 2011
Director Global Support
Reporting to the Global VP of Actix Professional Services Organisation, responsible for global support services with teams located in US, EMEA and APAC; primarily acting as an agent of change to drive the transition of the organisation from desktop tool to enterprise solution support through: creation of a sustainable and scalable organisation; defining.
Sep 2008 - Dec 2010
Global Director
Amdocs Ltd
Reporting to the Global VP of Amdocs Product Support, responsible for overall direction of the service delivery function for Amdocs CRM and Self Service product, managing and developing a worldwide team of 64 Engineers located on-shore in the US, UK and Japan, with off-shore capabilities in India. Responsible for global strategy and objectives to meet.
Sep 2005 - Sep 2008
Emea Technical Support Manager
Amdocs Clarifycrm Division
Reporting to the VP of Professional Services, EMEA, responsible for overall direction of the post sales technical service delivery function in EMEA, providing input to the global strategy for Service Offerings, Operations, Partner engagement and Channel management and the implementation of resultant policy in the EMEA region. Responsible for the.
Jun 2000 - Sep 2005
Escalation Manager
Clarify Uk Ltd
Pivotal to the successful delivery of product based solutions, delivering Critical Situation Management inclusive of the evaluation and impact analysis of escalated product change requests, collation and presentation of business cases to prioritize Engineering work. Working within the sales and implementation cycle with Sales, Project Consultants.
Aug 1999 - Jun 2000
Support And Operations Manager
Tate Bramald Ltd
Reporting to the MD, managing a team of 12 implementation and support consultants, responsible for team development, incentive and target setting, performance monitoring and appraisal review, escalation management, installation and upgrade service delivery and the development of additional service/revenue streams. Co-ordination of all areas of post sales.
Jul 1998 - Aug 1999
Technical Support Manager
Cimage Enterprise Systems Ltd
Systems Support and Implementations Engineer, progressing to Technical Support Manager. Responsible for managing the implementations and support activities for 'Document Management' solutions in the high tech manufacturing, petrochemical and utilities markets. Managing a team of 8 engineers to ensure a high level of service provision to customers, against.
Oct 1992 - Jul 1998
3 education records
Dat Thrower education
Msc, Information Systems Management
University Of Brighton
B.A. (Hons), Social Science
Middlesex University
Education record
Long Stratton High School
FAQ
Frequently asked questions about Dat Thrower
Quick answers generated from the profile data available on this page.
What company does Dat Thrower work for?
Dat Thrower works for TrustQuay.
What is Dat Thrower's role at TrustQuay?
Dat Thrower is listed as Integration Programme Director at TrustQuay.
Where is Dat Thrower based?
Dat Thrower is based in Greater Kuala Lumpur, Malaysia, Malaysia while working with TrustQuay.
What companies has Dat Thrower worked for?
Dat Thrower has worked for Trustquay, Cyberclan, Zsah, Clearswift, and Stepstone Solutions.
How can I contact Dat Thrower?
You can use AeroLeads to view verified contact signals for Dat Thrower at TrustQuay, including work email, phone, and LinkedIn data when available.
What schools did Dat Thrower attend?
Dat Thrower holds Msc, Information Systems Management from University Of Brighton.
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