As a Customer Experience Management Senior at Honda Vietnam, I lead digital and connected car projects that enhance customer satisfaction and loyalty. I have successfully deployed connected car technology to other countries in the Asian Ocean region, collaborating with Asian Honda Motor Co., Ltd. and other partners.I have a strong background in vehicle engineering, with an engineer's degree from Hanoi University of Science and Technology. I have also developed skills in research, presentations, and teamwork, which help me interact professionally with valued customers and stakeholders. My goal is to leverage my experience and skills to create innovative and customer-centric solutions for the automotive industry.